Asset Protection Supervisor

Asset Protection Supervisor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary As an Asset Protection Supervisor, you will be leading a team responsible for supporting quality programs, CVS Health policies, and compliance procedures. Responsibilities include ensuring the security of company assets (including employees, building, product, supplies, etc.), conducting internal and external investigations, overseeing Environmental Health and Safety (EHS) programs, conducting operational audits, monitoring compliance with local, state, and federal regulations, and supporting business operations.

This position reports to the IQC Manager and collaborates across the supply chain network to create, develop, and improve processes and procedures to maximize operational efficiencies in collaboration with Distribution Operations, Corporate Compliance, Corporate Security, Finance, and COE's.

The ideal candidate for this position would have flexibility in their working schedule. Occasional shift changes and weekend shifts may be required based on business needs.

Primary Job Duties & Responsibilities:

• Ensuring the physical security standards of the facility are maintained and adhered to including, but not limited to: CCTV operation, access control, alarm system functionality/testing/response, cargo/trailer security measures, etc.
• Supervising quality auditors' daily activities, evaluating work performance, and contributions to critical KPIs
• Supervising contracted uniformed security guard services, ensuring completion of all required paperwork, trailer seal inspections, tracking of trailers in computer software, perimeter security tours, trailer yard inspections, incident reporting, etc.
• Performing investigations including, but not limited to: internal/external theft, fraud, falsification of company records, misappropriation of company assets, safety violations, policy/procedure violations, etc.
• Conducting operational audits in various areas such as shipping, receiving, reverse logistics, order selection, RX, inventory control, etc.
• Collaborating with DC Operations to ensure safety policies and procedures are adhered to consistently, including timely and thorough documentation of worker's compensation incidents and equipment accidents
• Assisting in monitoring compliance with applicable local, state, and federal laws and regulations
• Providing training, development, and awareness to other colleagues through a variety of platforms, including but not limited to: New Colleague Orientation (NCO), meeting presentations, AP Awareness Program, one-on-one interactions, etc.
• Supporting AP Field Operations as needed (i.e., researching/investigating store delivery shortages, lost in transit claims, etc.)
• Other duties, as needed

Required Qualifications:

• 2+ years of asset protection experience in a distribution center environment or multi-unit retail operation
• 1+ years of experience working in a supervisory capacity, either directly or indirectly leading a team

Preferred Qualifications:

• Bilingual
• 3+ years of experience in asset protection, retail operations, or similar related field
• 2+ years of experience in a supervisory capacity
• Industry certification (LPC, LPQ, CFE, CPP, CFI, etc.)
• Wicklander-Zulawski interview & interrogation certified
• Experience with MS Excel, Teams, Outlook, PowerPoint, etc.
• Excellent interpersonal, analytical, auditing, and investigative skills

Education:

• Bachelor's degree or equivalent experience required
• Experience may be substituted on a year-for-year basis

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people:

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.