JobsUSACustomer Feedback Associate GMA
Company : Adecco
Location : Fountain Valley, CA, 92728
Posted Date : 15 September 2025
Job Details
Adecco is hiring immediately for a Customer Feedback Associate GMA with a local client in Fountain Valley, CA! Apply now if you meet the qualifications listed below!
• Pay: $ 25.00/hr
- Shift/Hours: Onsite
- Monday - Friday 8:00am - 5:00pm
• Support in the management of the implementation of Customer Experience programs that improve retailer performance and guest experience.
• Maintain databases of customer experience data. Conduct queries, data analysis and forecasting by integrating other Genesis databases.
• Document and maintain department procedures & policies for Customer Feedback initiatives (e.g., dataflow to/from suppliers, report procedures, program approvals). Identify issues and improvement opportunities.
• Conduct data analytics and advanced data discovery analysis to integrate with customer experience programs.
• Monitor program effectiveness, troubleshoot potential issues, and provide suggestions for improvement.
Requirements:
• Bachelor's degree required.
• 1-2 years of related work experience.
• Excellent problem solving and analytical skills.
• Excellent written and oral communication skills. Must have highly effective verbal and written skills.
• Self-motivated, high initiative works well independently with little to moderate direction.
• Excellent Collaboration with multiple departments and stakeholders
• Exceptional time management skills.
• Excellent project management skills.
• Strong computer skills - Microsoft Office, Word, PowerPoint, Excel, Access, and Outlook.
• Physical requirements: Normal office duties
Pay Details: $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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