AppleCare Product Counsel - Products Law Group

Applecare Product Counsel - Products Law Group

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. Do you love Apple products? Do you love solving problems? Do you enjoy working in a dynamic, fast-paced and exciting environment? Do you enjoy working on matters that touch customers all over the world? As a part of our Product Law Group, you'll help uphold Apple's high ethical and corporate standards. You'll help provide legal support for all our products across the globe. Working for a company that invents entire categories and industries means you'll be challenged to creatively apply your expertise to rare and often unexplored areas of the law. As a member of the Products & Regulatory Legal Group, you will work with Apple's engineering, operations, and marketing teams to help create and introduce Apple products to the world. With passion, dedication, and a desire to tackle challenges, you will play a crucial role as we provide the legal support needed for Apple to continue to build cutting-edge technologies.

Description

You will join a team of attorneys in the Products & Regulatory Legal Group who support teams advising Apple's service/customer support, engineering, operations, marketing and social media teams on a wide range of issues. You will collaborate with other legal groups and cross-functional business and engineering teams to strategize on global product support and service strategies. You will draft, review, and manage product warranties, service-related agreements, and advise on service policies. You'll help coordinate, strategize and draft responses to regulatory agency inquiries and investigations. You will review and provide guidance to Apple's social media and marketing teams on consumer-facing communications. You will also advise Apple management on risk allocation/mitigation, business strategies, and policies. You will play an important role in supporting our service organization in providing award winning technical support and product service to customers around the world who enjoy Apple products.

Minimum Qualifications

2+ years of experience with general transactional, regulatory, or litigation matters

JD degree or equivalent and admission to at least one US state bar

Preferred Qualifications

Experience with product counseling, consumer law, and product regulatory issues

Experience drafting and negotiating complex agreements

Experience advising on use of generative artificial intelligence

Ability to handle your own high-volume workload on day-to-day matters

Ability to prioritize and handle multiple range of matters supporting multiple cross-functional teams

Ability to distill complex legal concepts into practical guidance for non-lawyers

Crisp and clear communication style

Ability to advise executive management, and facilitate teamwork by cultivating relationships, counseling, collaborating, and effectively communicating with teammates and cross-functional partners

Positive attitude

Ability to see beyond the precise question asked to larger issues and implications

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $200,700 and $301,700, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.