Accounts Receivable Specialist (EOR)

Overview
Position Overview
Using reports, tools, and other resources provided by Aveanna, the successful candidate in this position is responsible for the proper and complete handling of all aged patient accounts for the sole purpose of collecting the very highest possible percentage of every billed account. This position maintains close contact with branch location personnel while constantly and consistently attempting to ensure maximum payment from all Regional Centers are received timely. This includes payment for all primary, secondary, tertiary or any other payer for all billed accounts including all guarantors for services provided.
Essential Job Functions
• Works and collects delinquent A/R accounts
• Maintains current AR at an acceptable percent.
• Maintains DSO at an acceptable level.
• Achieves cash goal on a quarterly basis.
• Keeps supervisor, and branch location personnel informed of any significant collection payer or processing issues.
• Submits adjustments in an accurate and timely manner.
• Requests Tickets to correct and update client's invoices.
• Works with Respite Biller to ensure claims are refiled and/or billed to the Regional Centers in a timely manner.
• Understands Regional Center specific requirements for submitting claims (i.e., includes Respite biller's notes, invoices, etc.).
• Understands and enforces SOX 404 controls.
• Reviews and responds to correspondence received from payers.
• Addresses denials in an accurate and timely manner.
• Completes document request forms and forwards to location as required.
• Provides exceptional customer service.
• Other duties as assigned by supervisor.
Requirements
• High School diploma or equivalent.
• Minimum six (6) month prior AR experience.
• Effective verbal and written communication skills.
• Computer literate and ability to type, file and maintain audit records.
• Strong Excel skills
• Excellent research skills
Other Skills/Abilities
• Must be able to always adhere to confidentiality standards and professional boundaries
• Attention to detail
• Time Management
• Ability to remain calm and professional in stressful situations
• Strong commitment to excellence
• Quick-thinking and astute decision making skills
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
Environment
• Performs duties in an office environment during agency operating hours.
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.
Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.