Weekend Youth Sports Customer Service Host

Customer Service Host

Benefits:

• Employee discounts
• Flexible schedule
• Training & Development

Starting pay rate: $12.00 per hour

Job Type: Part-Time Contractor (Weekend Shifts)

Job Location: Albuquerque & Rio Rancho Area

Job Summary

Become a Customer Service Host and be the heart and soul of our i9 Sports venues! You'll greet and guide hundreds of visitors daily, ensuring their game day experience is smooth and enjoyable. From managing the information tent and handling coach check-ins to overseeing fun concession sales, you'll wear many hats, all while providing stellar customer service. Do you thrive in a fast-paced environment, have a knack for organization, and love seeing smiles on kids' faces? Join our team and make a difference!

Responsibilities

• Set up and break down information tent/table equipment in a professional and organized manner.
• Check-in coaches and distribute weekly resources.
• Complete merchandise and concession sales using cash, credit cards, and other digital platforms.
• Answer parent/coach questions and proactively address concerns.
• Relay any concerns or feedback to the site manager through detailed site notes.
• Advocate company core concepts, including sportsmanship values.
• Consistently demonstrate a positive attitude and provide superior customer service.

Qualifications/Requirements

• Excellent communication skills to interact effectively with children, parents, and coaches.
• Positive attitude and strong ability to build professional relationships.
• Demonstrated awareness and ability to take charge of any situation to ensure a safe environment.
• Highly motivated self-starter who can work independently and solve problems.
• Minimum of 2 years of sport-specific officiating, playing, or coaching experience.
• Reliable transportation to and from the venue workplace.
• Must have a smartphone with internet capability.
• Successful completion of a National Criminal Background Check is required.
• Flexibility to work a varied schedule, including weekends, for the full season duration (approximately 7 weeks).

We offer a competitive hourly rate and an opportunity to make a meaningful contribution to the i9 Sports community. Join our team and help create a positive and enjoyable experience for children, parents, coaches, and spectators.

Compensation: $12.00 - $15.00 per hour

With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be.