Oracle Demand & Supply Chain Planning Service Engineer

Company : Diverse Lynx
Location : Fremont, CA, 94537
Posted Date : 15 October 2025
Job Details
Austin, TX OR Fremont, CA (Onsite 5days/week )
Oracle Demand, Supply Planning & Global Order Promising solutions.
Strong understanding of supply chain planning concepts.
We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy.
Key Responsibilities:
- Support Oracle Demand Planning processes, including CTO forecasting and planning measure management.
- Collect data from Fusion and internal system, troubleshooting failures.
- Support supply planning processes like MPR and constrained/unconstrained planning.
- Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes.
- Lead E2E Planning Integrated Business Cycles.
- Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc.
- Execute quarterly patching testing and validations.
- Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management.
- Perform an initial assessment of issues with data collection from Fusion, internal and external systems.
- Triage failures and route to appropriate support teams/On-calls.
- Document and categorize supply planning process like MRP and constrained/unconstrained planning.
- Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports.
- Monitor & Coordinate support for E2E planning integrated Business Cycles.
- Manage incident tickets related to support E2E Oracle SCP.
- Track and prioritize quarterly patch testing needs.
- 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions.
- Strong understanding of supply chain planning concepts and methodologies.
- Proficiency in data collections and integration between systems.
- Knowledge of MRP and planning process.
- Experience with REST APIs and BIP reporting.
- Good Understanding of integrated planning business cycles.
- Strong troubleshooting and problem-solving skills.
- Ability to manage quarterly patch testing processes.
- Excellent communication skills with both technical and business stakeholders.
- Technical aptitude with data models, BIP and system integration (REST APIs etc.)
- Strong analytical and critical thinking abilities.
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