Warehouse Operations Supervisor

Warehouse Operations Supervisor

Our warehouse operations make sure that products are properly received, selected and delivered to our stores for our ever-growing number of customers to enjoy. On average, our Warehouse Operations Supervisors work 45 hours per week. Our teams are comprised of hardworking, dedicated individuals who work in both ambient and temperature-controlled areas. A thorough and comprehensive training and safety program provide the skills our associates need to be successful.

Position Type: Full-Time Average Hours: 45 hours per week Starting Salary: $80,000 per year Salary Increases: Year 2 $85,000 | Year 3 - $90,000

Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.

• Assess, establish and ensure appropriate warehouse staffing levels.
• Recruit, select, promote, manage, develop and terminate associates and Operations Supervisors to retain a motivated and professional workforce.
• Manage the relationships with on-site partner companies, analyze and communicate operational change concerns to ensure acceptable standards.
• Work with direct reports to develop and implement action plans that will improve operating results.
• Communicate job responsibilities and performance expectations to their team to assure mutual understanding of desired results.
• Model the company strategy as well as communicate the core values of the organization to create a sense of teamwork and membership among employees.
• Ensure the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment.
• Provide feedback and resolve issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved.
• Work cooperatively with peers and divisional departments to communicate relevant information in a timely and effective manner.
• Review and analyze the competitive landscape within the community and keep leadership informed of ALDI's competitive position.
• Coordinate with direct reports in the recruitment and interviewing of applicants; confers with direct reports regarding advancement, discipline or discharge of personnel.
• Develop and recommend changes to improve policies and procedures.
• Supervise the activities of warehouse personnel, ensuring effectiveness and efficiency of day-to-day operations.
• Monitor the inspections of inbound and outbound deliveries, verifying proper receipt of product, ensuring compliance with company guidelines.
• Oversee and manage the performance of direct reports relating to training, development, motivation, retention and discipline.
• Manage supervisors to influence operating results, such as promoting a safe work environment, minimizing turnover, increasing efficiency and maximizing inventory goals.
• Ensure equitable treatment of warehouse personnel.
• Address complaints promptly and appropriately across all warehouse departments and shifts.
• Supervise effective use of warehouse facility to ensure maximum utilization of space and equipment.
• Oversee the achievement of warehouse controllable expenses; ensures results are within expectation.
• Oversee shipping plan as established by transportation management and facilitate order changes as needed for requested product, equipment and supplies.
• Ensure that direct reports monitor conditions, equipment and employee performance to maintain a safe environment for employees, customers and vendors.
• Review and analyze personnels adherence to inventory procedures, product handling guidelines and other policies and procedures to minimize losses.
• Oversee and manage compliance with established policies and procedures and with federal, state, and local regulations.
• Other duties as assigned.

Job-specific Competencies: Knowledge/Skills/Abilities

• Consistently demonstrates the ALDI Acts Competencies as outlined for the role.
• Proficient in Microsoft Office Suite.
• Ability to recommend, interpret, and apply ALDI operating policies and procedures.
• Knowledge of products and services of the company.
• Knowledge of and ability to utilize office computers and related software for operational needs.
• Excellent verbal and written communication skills.
• Prepares written materials to meet purpose and audience.
• Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports.
• Works cooperatively and collaboratively within a group.
• Ability to evaluate work performance and motivate behavior change among direct reports when necessary.
• Ability to facilitate group involvement when conducting meetings.
• Develops and maintains positive relationships with internal and external parties.
• Negotiation skills.
• Conflict management skills.
• Problem-solving skills.
• Establishes goals and works toward achievement.
• Ability to stay organized and multi-task in a professional and efficient manner.
• Gives attention to detail and follows instructions.

Education and Experience:

• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• At least 1 year experience in an ALDI management role required for internal candidates.
• Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

• Occasionally work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments).
• Occasionally required to sit, stand, bend, reach, grip, push, pull, lift, carry and walk throughout the warehouse.
• Occasionally required to lift and place product weighing up to 45 pounds on pallets at various heights.