Visitor Experience Coordinator

Pyramid Global Hospitality Opportunity

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients! Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our "People First Culture". We are looking for an individual passionate about hospitality with a "be the difference" mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team's success is our success and excellence is the standard we live by.

VZ-PGH Overview

If you love creating memorable experiences for clients while being an organized critical thinker, we are looking for you! You will be responsible for overseeing the operations, and movement for your assigned spaces. Work Schedule varies based on client needs and business demands.

1. Works closely with Meeting & Event Managers to execute events
2. Greets guests and assist as needed
3. Liaison between Meeting Managers, AV Support and Vendors
4. Walks meeting and event space, reports any upkeep needs
5. Follow up with all event change requests
6. Knowledgeable in basic A/V and IT functions
7. Uses internal systems to manage space and usage
8. Maintains effective communication and positive relationships with all operating departments
9. Maintain par office supplies and monthly inventory

Qualifications

• Previous Guest Services experience
• High School Diploma or equivalent; minimum 2 years general office experience
• Good computer software knowledge of Microsoft Office, Google Workspace, Video Conferencing platforms (Zoom, Teams, etc.)
• Good verbal, written, interpersonal and relationship building skills
• Ability to troubleshoot audio visual issues

VZ-PGH Compensation Range The compensation for this position is $23.00/Hr. - $25.00/Hr. based on qualifications and experience.