Veterinary Assistant plus

Where Medical Skills Meet Client Care Join Our Veterinary Team!

Location: 3009 NJ-10, Morris Plains, NJ 07950

Compensation: The pay range for this position is $17-$23/hr

Ready to bring your medical knowledge and client communication skills to a team that truly values both? VCA Morris Plains Animal Hospital is looking for a dedicated and dynamic veterinary professional to join our one-of-a-kind team in a cross-trained hybrid rolecombining the hands-on care of a Veterinary Assistant with the essential client-facing responsibilities of a Client Service Representative.

If you're eager to be part of a supportive, fast-paced hospital environment where no two days are the sameand your full skill set is appreciated and utilizedwe'd love to meet you!

Why Join the VCA Morris Plains Family?

We are passionate about supporting our veterinary assistants and technicians and are committed to your continuing education and personal career development. At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the patients you serve.

Some of the benefits we offer:

• Access to the people and financial resources of a large veterinary community
• Growth & leadership opportunities
• Career development programs
• Veterinary Technology degree tuition support and scholarships
• Veterinary Technician license reimbursement
• Medical, dental & vision insurance
• Generous hospital discounts and product discounts
• Employer-paid life, long- and short-term disability insurance
• Paid vacation and sick time
• Paid parental leave
• 401(k)
• Free mental health resources and wellness subscriptions (Headspace)
• Referral bonuses
• Competitive wage
• Opportunities to give back through strong Shelter partnerships and VCA Charities
• Full-time and Part-time positions available

About the Hybrid Role:

Patient Care & Clinical Support

• Providing compassionate care for patients in all interactions.
• Preparing and verifying dispensed medications and in hospital administration
• Collecting and processing lab samples
• Performing venipuncture and placing IV catheters (advanced skill).
• Conducting hands-free radiography (with sedation if required).
• Preparing and administering vaccines and subcutaneous fluids
• Assisting surgical staff with surgical and dental procedure preparation, practice, recovery and clean up.
• Maintaining accurate and detailed medical records through EMR systems.
• Performing basic hospital maintenance including but not limited to: laundry, cleaning, restocking and organizing
• Client education and care though all phases of the client journey

Client Communication & Customer Service

• Communicating with pet owners with professionalism and empathy.
• Greeting visitors, answering telephones, and guiding clients and pets to exam rooms.
• Scheduling and confirming appointments.
• Placing follow-up calls and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and dispensing products and services, including prescriptions.
• Answering client questions regarding hospital services and general pet care (e.g., heartworm prevention, flea/tick control, housebreaking).

Administrative & Facility Responsibilities

• Managing medical records, charts, reports, and correspondence.
• Maintaining hospital cleanliness and sanitation at all times, including removal of animal waste, to ensure a neat and welcoming environment both inside and outside the facility.

Interested? Apply today we are excited to meet you! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.