(USA) Operations Manager I

Operations Manager

Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements, providing subject matter expertise, developing requirements, and providing solutions for complex problems that span multiple business functions and timeframes with new or existing tools and partnering cross-functionally with product management, merchandising, engineering, and other groups to drive projects.

Manages one or more work streams for the operations organization by designing project plans and leading a group of associates, facilitating meetings involving stakeholder teams to analyze, plan, and implement project initiatives, recommending appropriate operational processes, developing and managing project requests and timelines by establishing project requirements, communicating project status, details, timelines, and available resources, planning and executing resource allocation, finalizing, approving, and delivering projects, taking corrective action as necessary to drive project results, and communicating project plans and deliverables to key stakeholders.

Provides decision support by analyzing and interpreting data and information, conducting analyses of initiatives to understand and communicate trends, translating data analysis into recommendations aligned with business objectives, and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals.

Supervises and manages associates and leaders in assigned area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs and providing opportunities for learning and growth, teaching, supporting, and modeling logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.

Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse, providing feedback to internal customers and associates, reviewing statistical data of shipments, keeping records of shipments to comply with regulatory agencies, preparing reports, and auditing records and reports submitted to regulatory agencies.

Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders, developing training plans to improve the shipment process, and maintaining compliance and service levels to internal and external customers.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.

Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.

Respect the Individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.

Respect the Individual: Attracts and retains the best talent, empowers and develops talent, and recognizes others contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving.

Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.

Serve Our Customers and Members: Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision, and dental coverage.

Financial benefits include 401(k), stock purchase, and company-paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $84,000.00-$126,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications

Bachelors degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 years experience in logistics, supply chain management, human resources, finance, or related area OR 3 years experience in logistics, supply chain management, human resources, finance, or related area.

Preferred Qualifications

Supervising Associates Masters: Business, Masters: Supply Chain

Primary Location

5710 INNER PARK DR, STE 200 EDWARDSVILLE, IL 62025-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.