Transit Security Officer - PHX (71496)

Overview

Join to apply for the Transit Security Officer - PHX (71496) role at Inter-Con Security.

Employment Type: Full-time

Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Responsibilities

• Provide unarmed security services on foot or by vehicle to perform customer service, fare inspection, and civil enforcement actions across the entire alignment.
• Lead interactions with the public and customers from a customer service approach while trained and prepared to adopt a security or civil enforcement posture.
• Identify and report security and safety violations.
• Inspect 20% of all fares system-wide each day.
• Monitor the system for the possibility of public disturbances.
• Issue civil citations for violations of transit-related ordinances and testify in court regarding those ordinances, if necessary.
• Assist in emergency situations, including, but not limited to, special events, crowd control, service interruptions, collisions, and fire or life safety incidents.
• Exercise the Agency’s civil authority to enforce the removal of individuals who are trespassing on Agency property, with the assistance of local law enforcement when necessary.
• Notify law enforcement of any illegal activity, provide a documented account of all activity witnessed, and assist law enforcement as required.
• Take prompt action to address security incidents and, to the extent observed, accidents, fire, property damage, and safety hazards.

Qualifications

• U.S. citizen or authorization to work in the U.S.
• 21 years of age or older.
• Valid Arizona State Driver’s License, if in a position that requires driving.
• Possess a valid Arizona security guard license
• Possess current First Aid and CPR certification cards and be familiar with an AED defibrillator.
• Free of any job-related felony or major misdemeanor convictions, as determined in accordance with EEOC Enforcement Guidance 915.002
• Must have excellent de-escalation skills

Education And Experience

• High school graduate or equivalent.
• One year experience as a security guard, member of the military, or police officer. Preferred security experience includes forward-facing customer engagement, de-escalation, crisis management, and professional communication. Three years of forward-facing customer service experience may be substituted for one year of the required security experience.

Physical & Mental Requirements

• Must be fully capable of performing the full range of security work requiring moderate to arduous physical exertion under either normal or emergency conditions. Must be able to stand and walk for the duration of shift hours.
• Exhibit good general health without physical defects or abnormalities which would interfere with the performance of duties under the contract
• Must possess a good distance vision in each eye, correct to 20/30 on the Snellen chart. In addition to that, must possess normal fields of vision, good depth perception, close vision correctable to Jaeger #4 type test of both eyes, and ability to distinguish basic colors
• Hearing loss must not exceed 30 decibels in both ears or 35 decibels in the poorer ear.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822