Total Rewards Administration Specialist

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Sanford Business Center Building

Location: Sioux Falls, SD

Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA

Shift: Day

Job Schedule: Full time

Weekly Hours: 40.00

Salary Range: $20.50 - $33.00

Job Summary

The total rewards administration specialist is responsible for effectively and efficiently assisting with benefits, and compensation matters. Supports the vision, strategy and objectives of benefits, and compensation across functional centers of excellence within human resources. Conducts benefits administration activities and processes. Follows all human resources operations policies and procedures to ensure effective client support. Works with benefit vendors to clarify coverage and date questions. Researches, analyzes and resolves total rewards issues or inquiries escalated by the employee service center. Conducts and performs various audit functions to ensure accurate benefit enrollments. Areas of responsibility include assisting employees with benefits enrollment changes due to qualifying life events and answering benefits questions. Conducts benefit reviews with potential physicians and advanced practice providers (APP) during the recruitment process. Manages reviews and updates of benefits knowledge articles and job aids. Supports day-to-day operations through handling and resolution of phone calls and handling of cases in Service Now in line with appropriate SLA's. Functions well within the team unit responsibilities and subject matter expert assignments. Regularly contributes useful ideas for own work area/team within defined parameters. Demonstrates analytical skills. Strong attention to detail. Possesses well-rounded knowledge of human resources. Ability to deliver high quality customer service consistently in a professional manner. Ability to follow strict policy guidelines as well as standard operating procedures. General analytical and problem solving skills. General organization skills. Attention to detail and accuracy, particularly with entering data. Ability to handle multiple customer requests in a timely manner. Strong customer service focus as well as strong interpersonal communication and listening skills. Effective prioritization, follow-up skills and the ability to escalate issues when necessary. Ability to deal with ambiguity. Flexibility to accommodate staff scheduling changes. Ability to handle confidential and sensitive information. General computer skills and proficient in intermediate Microsoft Office.

Qualifications

Associate degree in human resources, business or related field required. Bachelor's degree preferred. In lieu of degree, leadership may consider three years of equivalent work experience. Working knowledge of human resources operations preferred as well as general computer skills. Proficient with Microsoft Office Products.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.