Tennis & Fitness Administrative Assistant

Tennis & Fitness Administrative Assistant

The Tennis & Fitness Coordinator is the primary point of contact for members, assisting with website maintenance of tennis court and fitness class schedules, assisting with facility upkeep, and providing assistance for Members in booking private and group tennis lessons, and in registering in fitness classes. This is a multi-faceted role that combines the essential functions of a fitness monitor with the responsibilities of a tennis pro-shop manager and member liaison, ensuring a welcoming and well-maintained environment for all club members.

Essential Duties:

?Member Services & Hospitality:

o Greet members and guests warmly upon their arrival and departure from both the fitness center and tennis courts.

o Check member IDs, validate guest participation, and assist with signing in members for tracking usage.

o Distribute and manage key fobs and towels.

o Serve as the main point of contact for member inquiries, both in person and over the phone, providing information on club services, events, and policies.

Facility Operations & Monitoring:

o Monitor daily activity in the fitness center and tennis courts, including the exercise equipment room, aerobic room, and locker rooms, ensuring member safety and compliance with club rules.

o Assist with the administrative coordination of tennis clinics, leagues, and tournaments.

o Assistance with tennis and fitness retail sales and member-charging

o Perform light custodial duties to keep the fitness center and tennis areas neat and tidy, including wiping down machines and picking up discarded items.

o Adjust music and television equipment as needed.

o Perform opening and closing duties for both the fitness and tennis areas as required.

o Proactively report safety concerns or maintenance needs to the appropriate manager.

Safety & Compliance:

o Incorporate and model safe work practices in all job functions.

o Respond to emergency situations according to facility policy.

o Maintain regular and reliable attendance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Qualifications:

o ?Education/Experience: High school diploma or GED; one year of related experience in a fitness or tennis club setting, or an equivalent combination of education and experience. Experience teaching tennis is highly preferred.

o ?Certificates/Licenses: CPR and First Aid Certification required.

o ?Physical Demands: Frequent use of hands, standing, and walking. Occasional climbing, stooping, kneeling, and lifting up to 25 pounds.

o ?Environment: The role involves working in both indoor and outdoor settings. The noise level is moderate.

Skills:

o ?Strong interpersonal and communication skills with the ability to build rapport with members.

o Excellent organizational skills and the ability to manage multiple tasks simultaneously.

o A proactive, service-oriented attitude with a passion for fitness and tennis.

o Ability to read, write, and speak English fluently to effectively communicate with members and staff.

Availability:

This position will be scheduled for full time shifts, 5 days per week including weekend days, typically 7:30am 3:30pm but may vary.