Teller Sweetgrass

Teller

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come.

In this role you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Receive direction from managers and exercises judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers financial needs

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and team members
• Experience working with others on a team to meet customer needs
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Well-organized, independent and able to prioritize in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• This position is not eligible for Visa sponsorship

Posting Location(s):

• Ashley Plaza: 1305 Sam Rittenberg Charleston, SC 29407
• Broad Street: 16 Broad Street Charleston, SC 29401
• Brentwood Plaza: 4400 Dorchester Rd Charleston, SC 29405
• Citadel Mall: 828 Orleans Road Charleston, SC 29414
• Coleman: 507 Coleman Blvd Mt. Pleasant, SC 29464
• Freshfields: 100 Village Green Dr Johns Island, SC 29455
• James Island: 751 Daniel Ellis Dr Charleston, SC 29412
• Johns Island: 3575 Maybank Hwy Johns Island, SC 29455
• Long Point: 648 Longpoint Rd Mt. Pleasant, SC 29464
• North Village: 6877 Dorchester Rd North Charleston, SC 29418
• The Market At Oakland: 3080 Ironclad Alley Mt. Pleasant, SC 29464
• Wando Crossing: 1505 Hwy 17 N Mt. Pleasant, SC 29464