Technical Supply Chain Program Manager (Blue Yonder or Manhattan) (Marlborough)

This position is responsible for directing and managing complex, large scale programs/projects from beginning to end using agile practices and ways of working, including development of delivery strategies, planning, budgeting, scheduling, resourcing and resource management, risk/issue identification and resolution, and reporting.

Major Tasks, Responsibilities, and Key Accountabilities

• Develop strategies and approaches for complex projects or programs to ensure integration across BJs while also delivering business value rapidly and iteratively.
• Identify resource requirements including people, organizations, financial, hardware, software and services for multiple projects or a program, and manage overall program budget, business case, and measurement of value delivered on an ongoing basis.
• Provide program management direction and leadership to other project managers where appropriate. Coach, mentor, and motivate team members. Manage other project and program managers, providing guidance, coaching, and mentoring.
• Identify and manage dependencies across the program. Facilitate and communicate resolution to complex, strategic issues with executive level management.
• Build on best practices for program management, including establishing documentation requirements for compliance, and driving continuous improvement of program performance.
• Lead discovery activities with business partners at all levels to understand business objectives, assumptions and constraints related to a solution opportunity.
• Apply extensive retail supply chain knowledge (e.g., Blue Yonder, Manhattan) to set large supply chain programs and implementations up for success
• Prepare and deliver effective, timely, meaningful communications (written and verbal) throughout the project lifecycle to project participants, senior leadership, and the organization.
• Identify and resolves issues and conflicts within the project team. Delegate tasks and responsibilities to appropriate personnel. Set and continually manage project expectations with team members and other stakeholders.
• Define project success criteria and disseminate these to stakeholders throughout the project lifecycle
• Communicate expectations to team members and stakeholders in a timely, consistent, and meaningful manner
• Collaborate with Finance to run the planning and budgeting process of project(s) through the year and assess where we are on a monthly basis
• Manage the budget and plans on a regular basis and escalate and problem solve where needed
• Manage and maintain standard outputs created by teams for the budgeting and planning process
• Rigorously manage ongoing work against timelines, spend, and value that is being delivered on a regular basis and cascade reporting across all levels of the organization.
• Keep pace with emerging program and portfolio management trends and best practices.
• Ensure project(s) & project documentations meet all audit and compliance requirements

Qualifications

• 10+ years related experience
• Experience managing large Retail Supply Chain implementation programs with Blue Yonder and/or Manhattan
• Experience executing large scale implementations using both waterfall and agile methodologies and practices