Technical Project Manager, Loyalty/Promotion

Technical Project Manager, Loyalty/Promotion

Join to apply for the Technical Project Manager, Loyalty/Promotion role at Apex Systems

Technical Project Manager, Loyalty/Promotion

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Join to apply for the Technical Project Manager, Loyalty/Promotion role at Apex Systems

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Job Description:
Senior Agile Technical Project Manager
Focus Areas: Retail, Digital Marketplaces, Loyalty & Promotions, External Partner Management
About The Role
Are you passionate about driving innovation in the retail space? We’re looking for a Senior Agile Technical Project Manager to lead high-impact digital initiatives—especially those focused on loyalty programs and promotional campaigns that directly shape customer engagement and brand loyalty.
In this role, you’ll go beyond traditional project management. You’ll be a strategic partner, a problem-solver, and a delivery expert who thrives in fast-paced environments. You’ll work cross-functionally with internal teams and external partners to bring cutting-edge digital experiences to life across our global retail ecosystem.
What You’ll Do

• Lead Agile Delivery: Drive end-to-end delivery of complex digital projects using Agile and hybrid methodologies, with a focus on loyalty and promotions initiatives.
• Stakeholder Collaboration: Serve as the primary liaison between business, technical teams, and third-party vendors—ensuring alignment, transparency, and timely delivery.
• Project Execution: Plan, estimate, schedule, and manage project timelines, budgets, and resources across multiple workstreams.
• Risk & Issue Management: Proactively identify risks, develop mitigation strategies, and escalate issues with clarity and urgency.
• Process Excellence: Ensure adherence to project governance, development standards, and quality assurance practices.
• Digital Expertise: Oversee projects involving front-end development, content management systems, and customer-facing retail technologies.
• Communication & Influence: Present project updates to senior leadership and influence cross-functional teams to drive results.
  

What You Bring

• 4+ years of experience in technical project management, preferably in retail or digital commerce.
• Proven success managing loyalty, CRM, or promotional campaign projects.
• Strong command of Agile methodologies (Scrum, Kanban) and tools like JIRA.
• Experience managing external partners and third-party integrations.
• Familiarity with software development lifecycles, including front-end development and CMS platforms.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to thrive in a fast-paced, matrixed environment with shifting priorities.
  

Preferred Qualifications

• PMP, CSM, or other relevant certifications.
• Experience with Power BI, Power Platform, or Microsoft Fabric is a plus.
• Background in retail loyalty programs, digital marketing, or customer engagement platforms.
  

EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at (email protected) or .Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings