Technical Program Manager II, Data Center Operations and Analytics, Technical Infrastructure

Technical Program Manager II, Data Center Operations and Analytics, Technical Infrastructure

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Server Operations team monitors the physical and network infrastructure behind Google's technology and holds responsibility for keeping the servers, networks, and logistics processes in Google's global fleet of data centers running smoothly and efficiently. We strive to be creative, and team-oriented.

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering issues we face daily. In this role, you will develop relationships, both internally and externally, and connect with internal customers and partner teams to develop an understanding of their business requirements and goals. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Council Bluffs, IA, USA; Austell, GA, USA; Clarksville, TN, USA; The Dalles, OR, USA; Lenoir, NC, USA; Reno, NV, USA; Bridgeport, AL, USA; Columbus, OH, USA; Las Vegas, Nevada, USA.

Minimum Qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• Experience with Data Center Operations.
• Experience with Data Analytics and SQL.

Preferred Qualifications:

• 2 years of experience managing cross-functional or cross-team projects.
• Understanding of server hardware life-cycles.
• Ability to utilize dashboards and queries to identify issues and support data driven decisions.
• Ability to work cross-functionally with teams involved in the data center build life-cycle, such as those responsible for planning, supply chain, and data center operations.

Responsibilities:

• Design, implement, and continuously improve standardized business processes for Data Center machine operations, encompassing builds, upgrades, rack moves, and decommissioning.
• Partner closely with teams across the Global Infrastructure Group, Supply Chain, Logistics, and Data Center Operational teams to develop and implement best practices and drive standardized solutions.
• Develop, track, and refine Key Performance Indicators to measure and enhance efficiency and operational excellence across machine fleet management programs.
• Lead and manage cross-functional initiatives spanning the entire machine life-cycle, ensuring seamless execution and coordination between teams.
• Translate project requirements into clear goals, objectives, and actionable plans. Proactively identify, assess, and manage program risks and issues, developing and implementing mitigation strategies to ensure outcomes and timelines are met.