Systems Analyst, Manager (Workday Payroll)

Systems Analyst, Manager (Workday Payroll)

We are hiring a Systems Manager to support our Payroll, Absence, and Time Tracking (PATT) teams. This role will support the technology that enables payroll processing and time & absence tracking across multiple countries, driving well-managed enhancements. This role enables Capital One to lead the industry in pay accuracy by driving the strategic partnership between HR and technology.

You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday (US Payroll and Time Tracking), Salesforce, ADP GlobalView (International payroll), and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, and analyzing system configurations.

In this role, you will gain skills including technical knowledge of systems, product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).

A passion for continuous improvement, with a strong eye for details will be imperative to your success in this role. It will be essential to have a growth mindset to continue learning new processes and technologies every day. Each day will bring new problems to solve!

Why You Want This Job:

• Impact: You will contribute to the overall success of Capital One by delivering a best-in-class payroll for over 50,000 associates worldwide.

• Challenge: You will solve complex technical problems with innovative solutions and shape our global payroll technology strategy.

• Great hybrid work environment: You can enjoy a fast-paced and fun work environment where innovation is rewarded and where you can learn from talented coworkers.

What you'll be responsible for:

• Testing and release lead for Workday releases that impact payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)

• Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations

• Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work

• Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis

• Build and/or maintain tools created outside systems such as Google Apps Script or Excel VBA Macros

• Enhance and proactively improve configurations from both bug fixes and enhancements, including testing and documentation of changes

• Point of contact for production support for operation team in issue resolution and troubleshooting

• May serve as the People Leader to direct reports on the Global PATT Systems Team

• Maintain open communication with cross-functional and partner teams

• Special projects and/or other responsibilities as assigned

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 4 years of experience in information technology or data analytics

• At least 2 years of Workday configuration or Workday integration experience

Preferred Qualifications:

• 3+ years of experience with Workday configuration or Workday integrations

• Bachelor's Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources

• 2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance

• 2+ years of experience with Google Apps Script or Visual Basic for Applications (VBA)

• 2+ years of experience with SaaS configuration

• 2+ years of experience with leading or managing a team

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $115,200 - $131,500 for HR Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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