System Analyst FM Systems (IWMS Platform)

Company : Cognizant
Location : Circle Pines, MN, 55014
Posted Date : 5 October 2025
Job Type : Other
Category : IT Operations & Helpdesk
Occupation : System Analyst
Job Details
System Analyst FM Systems (IWMS Platform)
Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
LOCATION: Eden Prairie, MN
Job Summary:
We are seeking a proactive and detail-oriented System Analyst to support the implementation and ongoing maintenance of FM Systems, our new Integrated Workplace Management System (IWMS). This role is critical to the successful migration from Serraview to FM Systems, with a go-live target of January 1, 2026. The platform is being implemented in partnership with CBRE.
Mandatory Skills: System Analyst, IWMS platforms (FM Systems, Serraview, or similar) (6 years)
Key Responsibilities:
- Serve as an on-site liaison in Eden Prairie, MN, coordinating system setup and ensuring data accuracy for workstations and conference rooms
- Collaborate with cross-functional teams to support the configuration, testing, and deployment of FM Systems
- Analyze and document business requirements, workflows, and data mappings
- Assist in data migration from Serraview, ensuring accuracy, completeness, and integrity
- Support system integrations with HR, ServiceNow, SuperByte, and other enterprise platforms
- Provide ongoing system maintenance, troubleshooting, and user support
- Develop and maintain system documentation, training materials, and user guides
- Participating in user acceptance testing (UAT) and post-go-live support activities
Qualifications:
- 6+ years of experience as a System Analyst or similar role
- Experience with IWMS platforms (FM Systems, Serraview, or similar) strongly preferred
- Strong understanding of data migration, system integration, and business process analysis
- Excellent communication, problem-solving, and stakeholder engagement skills
- Familiarity with enterprise systems such as HRIS, ServiceNow, or facility management tools
Nice to Have:
- Experience working with CBRE or in corporate real estate environments
- Knowledge of workplace planning, occupancy, or space management best practices
Applications will be accepted until 9/26/2025.
The annual salary for this position is between $50,000 - $59,500 depending on the experience and other qualifications of the successful candidate.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
What We Offer:
- The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About Us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
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