Switchboard Operator--Part Time

Switchboard Operator / Receptionist

The Switchboard Operator / Receptionist performs all functions necessary at the reception desk / switchboard.

Essential functions include:

• Supporting a strong commitment to world class customer service and ensuring a pleasant and productive shopping experience for all customers.
• Answering and directing incoming phone calls in a prompt, friendly and outgoing manner.
• Handling customer and associate questions and requests.
• Distributing applications to prospective new associates.
• Coordinating and scheduling appointments for Management.
• Filing, copying and performing other clerical assignments as needed.
• Maintaining associate bulletin boards; ensuring they are current; posting schedules.
• Remaining familiar with store layout.
• Remaining knowledgeable of all products.
• Remaining aware of advertised sales, special events and store layout.
• Keeping work area clean, neat and well stocked with supplies.
• Following all Company Policies and Procedures.
• All other duties as assigned.

Experience/Qualifications:

• Minimum degree required: High School diploma or equivalent experience.

Knowledge, skills, and ability:

• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system and computerized PBX system.

Travel requirements:

• N/A

Physical requirements:

• Constantly remain in a stationary position, often standing or sitting for prolonged periods.
• Constantly communicate with others to exchange information.
• Constantly repeat motions that may include the wrists, hands and/or fingers.
• Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed).
• Occasionally work in noisy environments.

Independent judgment:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.