Supplier QA Engr III - AMZ9083260

Supplier QA Engr III

Employer: AMAZON.COM SERVICES LLC

Job Location: Sunnyvale, California

Position Responsibilities:

Create and maintain business Key Performance Indicators (KPIs), including establishing aggressive organizational goals, reporting to leadership, and leading cross-functional teams focused on improvement.

Create mechanisms to assess risk of new and unique processes, including evaluations of operational and technical processes, resulting in closed loop feedback to product design, product quality, and sustaining engineering teams.

Utilize comprehensive knowledge of standards, related disciplines, company strategy and goals to ensure positive hardware and services customer experience.

Deliver solutions to complex problems through in-depth data analysis using methodological approaches along with experience, innovation and judgment to make decisions that may be based on partial information.

Lead six sigma, root cause analysis, quality assurance, project management and Lean manufacturing concepts to determine root causes of defects, prevent recurrence, enable continuous improvement, and eliminate waste.

Understand detailed implications of decisions and make recommendations for arriving at proper quality solutions across product development teams for all product categories, including executive leadership of the organization.

Understand customer returns and services features and processes in detail to be able to assess risk and build processes that prevent negative customer experiences due to process risks.

Be an expert in operations and supplier quality management, including standard quality management systems.

Align cross-functionally, influencing a broad spectrum of stakeholders to gather, develop and manage business requirements.

Take ownership of Reverse Logistics Quality Management System (QMS) standards and collaborate with 3P suppliers for development and improvement of their supporting QMS.

Manage and deliver results on complex projects involving teams across the company.

40 hours / week, 8:00am-5:00pm, Salary Range: $166,962/year to $223,600/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.