Strategic Innovation Intern

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Strategic Innovation Interns support the development of innovative solutions to important problems across USAA's lines of business and staff functions. They assist in managing and executing innovation program lifecycles and communicating both findings and recommendations to business leaders. This internship offers exposure to how large businesses develop and operationalize innovations, and has the potential to convert to a full-time role post-graduation.

Our internship program encourages you to showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.

The internship is based at USAA Corporate Headquarters in San Antonio, TX .

What you'll do:

Our Strategic Innovation Interns, work under direct supervision, while following risk and compliance procedures and mentorship, to perform routine work assignments and problem resolution supporting other team members, including the following tasks:

• Collaborate with teammates to identify business opportunities and support processes to evaluate business problem statements and possible solutions then communicate and present solutions to business partners.

• Co-develop presentations and recommendations to leadership and senior management to decide on and launch innovation initiatives to solve core business problems

• Research and test for market need and interest; additionally have the ability to run competitive analysis within the market

• Execute assigned innovation projects and ensure all process steps are complete with appropriate documentation

• Ensure risks associated with business activities and strategic risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• Ability to secure agile certification within the first month of internship (with USAA support)

What you need to have:

To qualify, you must be pursuing a bachelor's degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026.

• Graduation date cannot be prior to August 7, 2026

• Proven problem-solving skills

• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)

• Strong research, data analysis, teamwork, and written & oral communication skills

• Related experience or education (e.g., courses in computer science, design, business management, or similar) demonstrating proficiency and/or strong interest in innovation, product/software development, project management, and/or agile framework.

What sets you apart:

• Pursuing a degree with a concentration in Business, Design, Finance, Engineering, Computer Science or a related field

• Graduation date between August 2026 and July 2027

• Related experience or education (e.g., courses in finance, business, economics, mathematic or similar) demonstrating proficiency and/or strong interest in P&C insurance, Banking, Life Insurance, or other financial services.

• Demonstrated leadership ability through previous internships, employment, classes, extra-curricular or club activities

Compensation range: The salary range for this position is: $21 - $25 . Interns will receive an intern stipend to assist with expenses.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection ( here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.