Store Manager - Dallas-Fort Worth Area

Warby Parker is looking for a motivated Store Leader to lead a team of service-minded Managers, Opticians, and Advisors in delivering exceptional customer experiences and achieving store financial targets. Previous retail management experience and strong leadership are required.

What you\'ll do

• Represent and communicate Warby Parker\'s values and philosophy to customers and team members
• Execute and improve all operational activities to meet your store\'s financial targets and customer experience goals
• Consistently follow company-wide processes to maintain brand consistency
• Manage daily scheduling and payroll for the entire store team
• Coordinate store events with our Marketing team
• Implement existing procedures (and create new ones) to protect the company\'s inventory and assets
• Follow and enforce protocols to ensure risk management and safety
• Build and foster an engaged, effective team through recruitment and onboarding, as well as ongoing training and development
• Lead biannual performance and development reviews for each store team member
• Live and breathe Warby Parker\'s core values in your quest to exemplify what great service looks like
• Create an inclusive workplace culture by treating all teammates and customers with respect
• Attend company leadership trainings, including our annual Store Leader Summit

Who you are

• 3+ years in a management role at a complex, customer-focused retailer with strong sales and operations performance
• Able to build, coach, and retain a high-performing team that meets sales, operational, and financial goals
• Clear, honest, empathetic communicator who can make tough decisions
• Organized, entrepreneurial go-getter who is willing to take calculated risks to deliver results
• Collaborator with strong interpersonal skills
• Resourceful problem-solver and creative thinker when faced with challenges
• Curious and willing to question how things are done and how they could be done better
• Able to inspire your team by promoting our vision and purpose
• Highly interested in business, technology, and fashion
• Ready to bring fun into the workplace but willing to put in long hours when required
• Passionate about providing exceptional service
• Not on the Office of Inspector General\u2019s List of Excluded Individuals/Entities (LEIE)

Benefits

• Health, vision, and dental insurance
• Life and AD&D insurance
• Paid time off
• Paid holidays
• Retirement savings plan with company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement
• And more (just ask!)

Warby Parker is proud to be an equal opportunity employer. We promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We strive to do more and make a greater impact by reimagining what a company and industry can be, scaling a business while doing good, and delivering creativity, empathy, and innovation.

Since 2010 we\'ve pioneered ideas, designed products, and developed technologies that help people see. We offer designer-quality glasses and contacts, eye exams, and vision tests at a price that supports customers, available in stores, online, or at home. Through our Buy a Pair, Give a Pair program, we also distribute glasses to those in need.