Staff, Software Engineer

Staff Software Engineer

As a Staff Software Engineer with the Customer Care Technology team, you will own the technical design and implementation of key customer facing features as well as engineering excellence and operational excellence solutions. You will exemplify best engineering practices, providing hands-on leadership to the organization. Your technical leadership will shape our architecture and engineering excellence practices.

About Team: The Customer Care Technology team builds best-in-class customer service experiences for hundreds of millions of Walmart customers and customer service agents globally. We are a group of software engineers, data scientists, and machine learning experts pushing the boundaries of GenAI technology in complex enterprise applications. The Customer Care Technology team is part of the Enterprise Business Systems organization in Walmart Global Tech. We partner with our product, business and UX teams to drive significant measurable business impact. Our mission is to help customers save money and live better.

What You'll Do:

• In this role, you'll collaborate with business teams and product managers to understand project requirements.
• You'll lead a team of Senior Engineers and junior Engineers to plan and execute projects for the team.
• You'll work with teams globally to arrive at optimal solutions involving key stakeholders.
• You will also closely work with the architects to come up with high level and low-level designs.
• You'll develop, unit test, and deliver software components accordingly.
• You'll also contribute to Operational Excellence and Engineering Excellence initiatives.
• Additionally, creating tools and systems to boost team productivity will be a significant part of your responsibilities.

What You'll Bring:

• Over 8+ years of experience in developing distributed computing solutions REST web services.
• Experience with asynchronous messaging using Kafka and NoSQL technologies.
• Proven experience in building multi-tenant software platforms.
• Experience in deploying to cloud services like Azure or GCP.
• A deep interest and passion for technology.
• The ability to learn quickly and view learning as a continuous experience.
• Eagerness to share knowledge and implement best practices within the team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Self-motivation to work in a fast-paced, results-driven agile environment with varied responsibilities.
• A propensity for taking ownership and delivering on commitments.
• Curiosity and strong ability to learn new domains and technologies.

About Walmart Global Tech: Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.

Benefits: Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $132,000.00-$264,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock