Sr. Staff Engineering Manager (REMOTE)

Senior Staff Engineering Manager

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is seeking an experienced Senior Staff Engineering Manager in our Service Engineering- Policy Management Services organization with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering robust experience improvements and system along with enterprise-wide products to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we redefine experiences for our customers.

Our Senior Staff Engineering Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions and leverage them to solve critical operational problems. In this role, the candidate will lead defining the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities in our servicing organization. The ideal candidate has deep technical expertise to drive system design, architecture and implementation, improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and services.

As a Senior Staff Engineering Manager, you will:

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• In partnership with Product Management, develop roadmaps and strategy, including identifying and reporting on OKRs and KPIs for your team and services delivered
• Report on your team's progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
• Understand how requirements and design choices may impact systems across multiple areas, influencing and aligning direction across the organization
• Initiate and support performance evaluation of team members
• Cultivate a culture that motivates all levels of performers to higher levels of achievement
• Build and maintain relationships with your team members to support an environment of trust
• Address technical or analytical skill gaps, challenging team members to share knowledge and learn new technologies
• Contribute as a hands-on technical leader to the architecture, system design and implementation of services including UI/UX, Experience layers including technologies like Angular, React and Flutter, API and microservice development, storage/persistence implementations, messaging and a variety of other technical areas.
• Stay up to date with current software engineering best practices and help drive AI enablement and technology in your teams
• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies
• Proficiently execute difficult conversations on development and performance
• Craft and deliver persuasive arguments to drive projects for process improvement, cost leadership, and customer experience enhancement
• Manage up to leadership and provide feedback when necessary
• Mindset of efficiency and utilization improvements
• Contribute significantly to the team planning process, including surfacing team's proposals
• Ability to construct roadmaps, manage and translate projects into deliverables, adjust priorities, and be able to understand and adjust the team capacity as needed

Fluency with C#/.NET, HTML-5, JavaScript/TypeScript, Angular/React, XML, JSON, RESTful Web Services, and Event Driven Architectures, experience with Flutter is a bonus. Fluency with at least one additional modern language such as Java, Python or GO and experience with open-source software is a big plus. Ability to be hands-on developing software at least 10-20% of the time. Strong knowledge of system design, architecture and full lifecycle of design, implementation and productionizing of core Services and APIs. Passionate for all things testing (unit, integration, functional, performance, etc.). Implemented RESTful and GRPC services, event driven architectures, microservices, high-volume and resilient messaging technologies and optimal storage/persistence approaches. Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.). Knowledge of Cloud platforms (AWS, GCP, Azure etc.). Experience with application monitoring tools and performance assessments. Understanding of SQL, and NoSQL databases, including stateful services management and storage. Ability to construct, interpret, and apply metrics for decision-making, prioritization, and progress visibility. Strong site reliability engineering principles. Strong passion for technology and engineering excellence. Exceptional leadership and communication skills. Effective negotiation abilities. Adaptability and capacity for learning technical concepts quickly. Commitment to fostering a culture of trust, accountability, and continuous improvement. Strategic thinking and the ability to drive projects for positive change.

6+ years of professional software engineering experience, including software development lifecycle best practices. 5+ years of development in a large-scale, mission-critical environment. 5+ years of hands-on work experience supervising personnel in a technical environment. 2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing. Bachelor's degree in Information Technology or related field, or equivalent experience.

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability.