Sr. Product Manager

Sr. Product Manager

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

You will be part of Fiserv's dedication to delivering modern, competitive, portal, and reporting experiences that anticipate the needs and surpass the expectations of customers. We are looking for a client-focused Product Manager to lead our direct and joint venture partners through our Enterprise Portal & Reporting strategy and solution set. You'll have significant interaction with the company's leadership, clients, and partners, which requires strong communication skills.

You will:

• Driving the process to communicate to key partner stakeholders current roadmap, issues, and upcoming changes in experiences.
• Being accountable for the successful end-to-end commercialization of new product changes within our partners current framework.
• Analyzing various client data input, determine key themes and possible courses of action
• Knowing the client by talking with client facing employees and conducting research
• Communicating the overall Enterprise segment Portal & Reporting strategies, collate ideas from partners and determine which ones are feasible and advise them to the appropriate product manager
• Understanding how tools improve or negatively impact the client experience

What you need to have:

• 5+ years experience leading product management efforts, preferably within the payments or payment reporting space
• Bachelor's degree or equivalent working experience required
• Experience with Microsoft Office product suite, Adobe suite, and product management tools (i.e. Figma, Miro)
• Experience communicating with internal and external senior leaders, merchants, and partners
• Strong analytical and problem-solving skills, with the ability to influence large, diverse groups through fact-based analysis and decision-making
• Able to manage multiple projects concurrently at any given stage

What is nice to have:

• Demonstrated passion and experience leading change and encouraging teams to deliver a coordinated and high-quality client experience
• Understanding of call center handling for product support
• Experience with Confluence and JIRA

Travel required: 10%

Salary Range $100,000.00 - $165,600.00 These pay ranges apply to employees in New Jersey, New York, and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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