JobsUSASr. Operations Supervisor - Cookeville, TN
Company : Grifols
Location : Cookeville, TN, 38501
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : Supervisor
Job Details
Sr. Operations Supervisor - Cookeville, TN
Location: TN-Cookeville, US
Contract Type: Regular Full-Time
Area: Operations Management
Req Id: 530109
Summary: The Senior Operations Supervisor plays a critical leadership role in the day-to-day operations of the plasma donor center. As a senior frontline leader, this role is responsible for overseeing the daily activities of donor floor operations, supervising staff, and supporting compliance with regulatory and quality standards. The Senior Operations Supervisor acts as a lead resource during shifts, ensures execution of operational priorities, and provides direct support to the Center Manager in driving performance, donor satisfaction, and continuous improvement.
Primary Responsibilities
- Serves as acting leader in the absence of the Center Manager as assigned. Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
- Oversees donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes provide shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
- Creates employee schedules to accommodate donor cycles.
- Determines the adequacy and adjust inventory levels of all goods and supplies necessary of the operation of the donor center. Compile and submit orders to vendors to meet determined inventory levels
- Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
- Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
- Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
- Monitors donor flow and proactively address delays or service issues to ensure an exceptional donor experience.
- Oversees donor floor operations and supervise operation supervisor(s) and donor center staff during assigned shifts.
- Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
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