VP Merchandising Support

Position Summary

The Vice President of Merchandising Support will lead critical operational and strategic functions that enable Family Dollar’s merchandising organization to execute with precision, speed, and profitability. This role will oversee the Director of Pricing and the Director of Merchandise Solutions, ensuring that pricing strategy, merchandise systems, and process solutions are aligned to deliver value for customers and drive business results.

The VP will serve as the bridge between merchandising strategy and operational execution—optimizing tools, processes, and data to empower merchants, enhance decision-making, and improve profitability across the Family Dollar enterprise.

Key Responsibilities

Leadership & Strategy

• Lead the Pricing and Merchandise Solutions functions, fostering collaboration, innovation, and accountability.
• Develop and execute a strategic roadmap for merchandising support, aligned with corporate goals.
• Partner closely with merchandising leadership, planning, replenishment, and store operations to ensure seamless execution of pricing and product strategies.
• Champion continuous improvement initiatives to streamline workflows and enhance operational efficiency.

Pricing Strategy & Execution (via Director of Pricing)

• Oversee the development and execution of competitive pricing strategies to drive traffic, sales, and margin.
• Ensure pricing decisions are data-driven, market-responsive, and aligned with Family Dollar’s value proposition.
• Continuously review and research industry trends and available systems to drive efficiency, productivity, and speed across the organization
• Guide the integration of pricing analytics, promotional strategies, and markdown management into everyday merchandising practices.

Merchandise Solutions & Systems (via Director of Merchandise Solutions)

• Lead the design, implementation, and optimization of merchandising systems, tools, and process improvements with our internal IT partners.
• Deliver Operational Excellence in our stores utilizing our partnership with a third-party labor force
• Develop and manage the Sales Planner creation and distribution utilized to drive high execution rates of merchandising programs at store level
• Manage annual seasonal and promotional space allocation with the senior leaders of merchandising to maximize sales and space productivity
• Provide project management support to Merchandising for highly complex programs to ensure strong execution rates
• Oversee the development of technology-enabled solutions that enhance product lifecycle management and vendor collaboration.

Cross-Functional Collaboration

• Serve as a key liaison between merchandising, finance, operations, and IT to ensure alignment of tools, data, and processes.
• Influence and guide decision-making through insights, performance tracking, and data storytelling.
• Drive adoption and change management for new merchandising tools, systems, and processes across the organization.

Qualifications

• Bachelor’s degree in Business, Merchandising, or related field; MBA preferred.
• 12+ years of experience in retail merchandising, pricing, merchandise systems, or related functions.
• Proven leadership experience managing multi-functional teams and senior-level direct reports.
• Deep understanding of pricing strategy, merchandising processes, and retail technology solutions.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder management abilities.

Key Competencies

• Strategic Thinking & Vision
• Operational Excellence
• Change Leadership
• Collaboration & Influence
• Data-Driven Decision Making
• Customer-Centric Mindset