Sr Lead Business Design Consultant

Senior Lead Business Communications Consultant

Wells Fargo is seeking a Senior Lead Business Communications Consultant reporting to the head of Business Communications for Global Operations. This role serves as an architect of digital workspaces, creating user-friendly, visually compelling SharePoint environments that foster productivity, engagement, and knowledge sharing. This position is for someone who thrives on solving complex business problems with elegant technological solutions and has a proven track record of guiding stakeholders through the design and deployment of modern intranet and collaboration sites.

In this role, you will:

• Lead the design, development, and deployment of Website/SharePoint sites, hubs, and subsites tailored to the needs of various departments, ensuring scalability, usability, and compliance with organizational standards.
• Create visually appealing, intuitive site templates and page layouts using SharePoint's design tools, as well as custom CSS and JavaScript enhancements where appropriate.
• Collaborate closely with business units and leadership to analyze requirements, present prototypes, and iteratively refine solutions based on stakeholder input.
• Champion user-centric design principles, conducting usability analysis and incorporating feedback to optimize navigation, accessibility, and overall site experience.
• Monitor site performance, usage, and user feedback; implement improvements to ensure reliability, speed, and accessibility.
• Establish best practices for content organization, metadata, retention policies, and search optimization, empowering teams to find and share information effectively.

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7+ years of Management Consulting, Strategic Consulting and Communications

Desired Qualifications:

• Certification in SharePoint (Microsoft Certified: SharePoint Associate or Expert) and/or Power Platform.
• Experience implementing enterprise-level intranets, extranets, or digital workplaces.
• Background in change management and user adoption strategies.
• Familiarity with accessibility standards (WCAG, Section 508) and inclusive design practices.
• Experience developing custom web parts, SPFx solutions, and integrating third-party apps.
• Knowledge of Power BI and data visualization within SharePoint environments.

Job Expectations:

• This position is not eligible for Visa sponsorship.
• Ability to work on site in a hybrid role.
• Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.