Content Designer

*PLEASE NOTE: This is a hybrid role, with in-office presence required Tuesday-Thursday of each week. The candidate must be located in or near Charlotte, NC or have plans to relocate. This position does not offer visa sponsorship.*
The Position:
We're seeking a Content Designer to help shape the voice and tone of our user experiences and marketing communications at LendingTree. This role entails working closely with visual and UI designers, product managers, marketing channel leads, engineers and compliance teams to create and refine content that not only resonates with our users but also adheres to industry standards and best practices. Your contributions will h elp improve user experience, engagement, and understanding, supporting the success of our products.
Key Responsibilities:

• Craft clear, concise, and user-friendly content for our customer acquisition experiences

• Collaborate with cross-functional teams to design engaging and intuitive user experiences, ensuring content aligns with our tone, user needs, product goals, and regulatory requirements

• Write emails, landing pages, display ads, video scripts, advertorials and other marketing materials

• Work closely with product and visual designers in Figma

• Participate in the product discovery process to identify content needs and contribute to content creation that enhances user experience

• Engage in user research and usability testing to understand user responses to content, iterating based on feedback to improve clarity and engagement

• Understand business priorities together with user needs to create impactful experiences

• Maintain a consistent tone of voice for the LendingTree brand and adhere to copy guidelines

• Participate in review sessions, offering constructive feedback to peers while also effectively presenting your projects to the design and content teams

• Problem solve and ideate to contribute to customer experiences

Our Ideal Candidate:

• Has 3+ years of professional writing experience, including product and marketing

• Has a strong portfolio that demonstrates diverse UX content design skills and marketing writing ability

• Has strong product writing experience and experience collaborating with designers in Figma

• Has excellent interpersonal skills and experience working cross-functionally - should be able tocollaborate with Marketing, Product, and Design peers.

• Can understand business objectives and proactively contribute ideas

• Can work in a fast-paced team environment and juggle multiple projects at once

• Incorporates feedback from a diverse set of stakeholders with professionalism and flexibility and prioritizes a collaborative design process

• Is detail-oriented and organized

• Has experience writing for financial brands (a plus)

Professional Knowledge:

• Customer research and interview experience

• Ability to map out user flows

• Strong writing skills

• Experience in Figma required

• Experience working with Compliance and Development teams

• Knowledge of accessibility rules and principles (a plus)

ABOUT THE COMPANY
LendingTree is the nation's largest online lending marketplace. That means we connect customers with multiple lenders, so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders, so they make their best financial choices.
Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.
INCENTIVE COMPENSATION
Eligible for annual performance bonus
BENEFITS
Medical, dental, and vision insurance and 401(k) matching
CULTURE
We're a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We're collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you'll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we're pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, "Get Stuff Done").
Come work with us!
LendingTree is the kind of company that not only promotes diversity and inclusion, we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.
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