Spine Clinical Care CoordinatorHinsdale, IL

Spine Clinical Care Coordinator

Founded in 1904, UChicago Medicine AdventHealth Hinsdale is DuPage County's only teaching hospital. Conveniently located in the heart of Chicago's western suburbs, the 261-bed medical center provides expert, compassionate, faith-based care in the Adventist tradition to patients at all stages of their lives. UChicago Medicine AdventHealth Hinsdale has earned a number of nationally recognized awards and safety grades, particularly for its state-of-the-art cancer center, Level III perinatal services with neonatal intensive care unit (NICU), pediatric-approved emergency room, and surgical capabilities that include da Vinci Robotic Assisted Surgery.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The Spine Clinical Care Coordinator facilitates an evidence-based, multidisciplinary, multi-specialty approach to care throughout the care continuum. Oversees the development and redesign, as needed, of patient education, of evidence-based standards of clinical care and the post discharge rehabilitation care. Gathers, records, and evaluates program data and uses this data in establishing program goals with the oversight of the Medical Director and the Program Manager. Accountable for the ongoing monitoring of program quality and assists with program marketing needs. The overall goal of the Spine Navigator is to improve organizational clinical/operational outcomes for spine-related conditions and procedures. The Advent Health Neurosciences Institute Spine Center model is structured to achieve established objectives using a team approach supported by a system-wide Spine Center Manager. The Spine Navigator guides interdisciplinary team members in performance improvement and the incorporation of evidence-based practice protocols into the daily operations of the Advent Health Spine Center Program. The Spine Navigator works with community and professional organizations to further community education about spinal care and treatment, and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Provides clinical mentoring for Spine Nursing Staff, implementing critical thinking strategies.
• Reports clinical issues to the Manager and nursing administration.
• Guides patients through spine surgery from pre-op education to post-rehabilitation, ensuring timely medical and supportive services via a multidisciplinary approach.
• Manages appointment coordination, record requests, insurance concerns, education, and communication between the physician office and the patient.
• Facilitates an evidence-based, multidisciplinary approach throughout the care continuum.
• Makes discharge calls to ensure all care needs are met.
• Leads monthly service line meetings, presenting clinical data and recommending improvements.
• Stays current in evidence-based practice and emerging trends.
• Develops Spine practice standards, including pre-op, post-op, and discharge instructions.
• Creates patient education classes specific to spine surgeries.
• Promotes the Clinical Coordination Program within the physician community and the public.
• Participates in marketing through physician visits, dinners, seminars, and lectures.
• Other duties as assigned.

Qualifications:

The expertise and experience you'll need to succeed:

• Associate's of Nursing Required
• Bachelor's of Nursing Preferred
• Master's of Nursing Preferred
• Three or more years of Work Experience Required
• Team-centered leadership and facilitation skills
• Ability to interact appropriately with department/teams to facilitate process development, quality improvement, and interaction with patients/families and the Clinical Coordinated Care Program Team
• Strong organizational, communication, and customer relations skills
• Ability to communicate effectively with diverse populations
• Skilled in providing age-appropriate spine education
• Flexibility in prioritization; ability to multitask; critical thinking/problem solving skills
• Self-motivated and able to work independently
• Public speaking
• Proficient in Word, Excel, PowerPoint, or the equivalent
• Registered Nurse (RN) Required
• Basic Cardiac Life Support (BCLS) Required
• RN Other Certification (RN) Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.