Spa Concierge

Spa Concierge/Reservationist

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cods most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inns private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inns restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

Overview

The Spa Concierge/Reservationist is responsible for but not limited to:

• Answering incoming calls and scheduling appointments
• Welcoming guests to the Spa and checking them in
• Touring guest through the Spa and sharing information about our amenities
• Completing the guest check out transaction once their treatment is complete

The ideal candidate will have an outgoing personality, the willingness to learn and the ability to multi-task. Our mission at The Spa at Chatham Bars Inn is to provide personalized and friendly service, as well as a memorable experience for our guests. This team member will play a key role in making each guest's day at the Spa enjoyable and serene. We are dedicated to delivering the ultimate tranquil escape to every guest.

Qualifications

• Familiarity and commitment to Forbes Standards
• Able to promptly respond and follow up to guests needs
• Must be able to multi-task in a fast-paced environment while keeping a strong sense of calm.
• Superior Communication and organizational skills
• Willing to be flexible, reliable and a Team Player
• Must become knowledgeable with all Spa services offered
• Basic computer skills are necessary.