Software Engineer, Project Kuiper - Field Service Management

Software Engineer

Do you want to be part of a team that is building industry changing technology? Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Kuiper Field Services team is looking for a software engineer to join our team. Field Services Management (FSM) plays a critical role to ensure Kuiper customers can install the antenna required to access Kuiper internet. FSM systems own technician hiring, training and onboarding; territory management; technician scheduling and dispatch; workforce management; and integrating with Kuiper app and website, Customer Service applications to schedule, manage and track installations. We are a team that enjoys solving hard problems and delivering incrementally. We strive to create a culture that is collaborative, empathetic, inclusive and diverse.

Key Job Responsibilities

• You solve difficult problems, applying appropriate technologies and best practices.
• You work with your team to invent, design and build software that is stable and performant.
• You are proficient in a broad range of design approaches and know when it is appropriate to use them (and when it is not). Your solutions are pragmatic.
• You consider the legacy of the code you produce and write code that an SDE unfamiliar with the system can understand.
• You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity).
• You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies.
• You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.)

This role is located in Redmond, WA and candidate will be required to be onsite. No location flexibility.

Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team The Software and Networking organization is responsible for all of the software, services and infrastructure needed to securely and safely fly each Kuiper satellite, manage Kuiper's satellite constellation, control Kuiper's ground infrastructure and deliver highly available network services to our customers around the world.