Software Development Manager, Ring Neighbors

Software Development Manager

Neighbors, launched in 2018, is a hyperlocal social networking app providing real-time crime and safety alerts from neighbors and public safety agencies. With Neighbors, you can always know when and where things are happening in your area, and share updates to keep you and your community informed. The Neighbors app is available on iOS, Android, recently launched on Web, and is also included as an embedded experience within the Ring app. Neighbors is used by millions of people each month.

Key Job Responsibilities

The role: As a Software Development Manager, you will be responsible for leading a team of software developers working on cutting-edge large-scale cloud services that will be used by millions of Ring customers. You will play a pivotal role in shaping the definition, vision, design, roadmap and development of core applications and services within the Neighbors team at Ring. This role will work closely with a cross-functional team of engineers (mobile, front-end, backend), product managers, designers, and marketers to design, test, learn, and iterate on solutions in a fast-paced environment. You will:

• Be responsible for the overall systems development life cycle including the design, development and maintenance of core services
• Work closely with engineers, product managers and designers to architect and develop new features and services, from conception to launch
• Manage the day-to-day activities of engineering teams within an Agile/Scrum environment
• Work with team members to investigate design approaches, prototype new technology and evaluate technical feasibility
• Report on status of development, quality, operations and system performance to technical and business stakeholders
• Help to improve engineering processes and tools to increase team effectiveness
• Work with extraordinary talent and have the opportunity to hire and shape the team to best execute on the product.
• Mentor and coach software engineers in order to improve their skills, and make them more effective software engineers

The Ideal Candidate

Has a strong foundation in software development, design patterns, and cloud computing

Has experience working with large scale cloud systems, understanding how to architect and build them

Is highly effective and thrives in a dynamic environment with multiple, changing priorities

Knows what is important when shipping products to customers and has been through the process from start to finish

Manages a team of engineers and promotes robust and maintainable code, clear documentation, and delivers high quality work on tight schedules

About the Team

The team owns services that have been built primarily in Go, and Python, regularly utilize Lambdas as part of an event driven architecture, and are responsible for delivering a combination of backend services and web tools used by internal customers (Neighbors Administrators, and Neighbors News Team). The moderation tooling includes a machine learning (ML) component ripe for future investment and the team leverages a rich set of AWS services that are used in the team's solutions including: S3, DynamoDB, SQS, Kinesis, API Gateway, Cloudwatch, Elastic Search, Lambda, Cloud Auth, Redshift, Athena, along with Amazon's standard Builder Hub Tools. The team consists of a combination of backend, full-stack, and front end developers.