Social Worker / Case Manager

About Us - ComForCare Hilton Head
At ComForCare Hilton Head, we are dedicated to helping older adults live their best lives possible in the comfort and safety of their own homes. Our compassionate team provides personalized home care services that support independence, dignity, and peace of mind for both clients and their families. We proudly serve Hilton Head, Bluffton, Beaufort, and surrounding communities with a commitment to excellence, respect, and integrity. Join a team where your passion for care makes a meaningful difference every day.
Position Summary
We are seeking a dedicated and compassionate Case Manager with a background in social work to support older adults and vulnerable populations through comprehensive assessments, care planning, and service coordination. This role is essential in linking participants with medical, social, and community-based services, particularly under the Medicaid Home and Community-Based Services (HCBS) Waiver Program. The ideal candidate is proactive, organized, and passionate about advocating for high-quality, person-centered care.
Key Responsibilities

• Conduct monthly participant contact, including required in-home or face-to-face visits.
• Perform comprehensive assessments of physical, emotional, cognitive, and environmental needs.
• Develop, implement, and monitor individualized, person-centered care plans tailored to each participant.
• Coordinate and authorize waiver services, including start, changes, and termination of services in compliance with SCDHHS policies and HCBS requirements.
• Provide ongoing case management, including crisis prevention and early intervention support.
• Evaluate in-home care and facility options, including cost and quality assessments.
• Advocate with healthcare providers and community partners to ensure optimal outcomes for participants.
• Provide dementia care support, including behavioral strategies, family education, and communication coaching.
• Maintain accurate, timely documentation using the Phoenix system and Electronic Visit Verification (EVV).
• Collaborate with interagency teams and attend staffing meetings as needed.
• Ensure compliance with confidentiality and mandated reporting requirements.
• Travel throughout assigned regions, including a minimum of one CLTC Regional Office.

Qualifications

• Bachelor's degree in Social Work or related field in health or human services (required).
• At least 2 years of experience in care coordination, assessments, or service planning.
• Valid driver's license and reliable personal transportation.
• Clear SLED background check and a 10-year Motor Vehicle Record (MVR).
• Proof of TB test, car insurance, and ability to pass a written knowledge test.
• Proficiency in computers and electronic case management systems.
• Strong skills in communication, time management, and problem-solving.
• Must be 18 years or older.

Preferred Qualifications

• Licensed Social Worker in South Carolina (LBSW or LMSW).
• Experience working with Medicaid HCBS Waiver Programs.
• Familiarity with the Phoenix case management system and EVV documentation tools.

Why Work with ComForCare Hilton Head?

• Competitive pay with performance-based incentives.
• Flexible schedules that fit your life and commitments.
• Ongoing training and career development opportunities.
• A supportive team environment with a focus on client well-being.

How to Apply: If you're ready to make a difference and join our dedicated caregiving team at ComForCare Hilton Head, please submit your resume and availability. We look forward to hearing from you and discussing how you can become a valued part of our family.
Compensation: $25.00 per hour
Live your best life possible while helping others live theirs
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Are never alone in the field - support is always available.
• Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.