Site Reliability Engineer Lead Analyst - Vice President

Site Reliability Engineer Lead Analyst - Vice President

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Site Reliability Engineering is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and reliability activities.

Responsibilities:

• Service Reliability - Monitor, measure and analyze the system's performance and availability.
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to junior SRE engineers, allocating work as necessary
• Automation - SREs' role is to develop and maintain automated tools and systems to manage and monitor the infrastructure. Reduce manual intervention, human errors and the time it takes to perform routine tasks.
• Capacity Planning and Scalability - periodically assess the capacity of needs of services and work on scaling them to handle the increased usage. Plan for resource allocation, manage load balancing and ensure the system can handle demand fluctuations
• Incident Management - Work to detect, diagnose and resolve issues quickly to minimize the impact on users and business. Conduct post-incident reviews to learn and improve system's reliability
• Cross-Functional Collaboration - SREs must work with different development teams, product owners and other stakeholders to ensure seamless deliveries and aligning to a common goal.

Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Extensive experience in automated pipelines, automated testing and automated security controls
• Extensive experience in the use of logging tools/systems (splunk, appDynamics, etc...)
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred