JobsUSASheraton Minneapolis Downtown - Front Desk Supervisor
Company : Aimbridge Hospitality
Location : Minneapolis, MN, 55415
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : Supervisor
Job Details
Sheraton Minneapolis Downtown - Front Desk Supervisor
Join to apply for the Sheraton Minneapolis Downtown - Front Desk Supervisor role at Aimbridge Hospitality
Sheraton Minneapolis Downtown - Front Desk Supervisor
1 day ago Be among the first 25 applicants
Join to apply for the Sheraton Minneapolis Downtown - Front Desk Supervisor role at Aimbridge Hospitality
Aimbridge Hospitality provided pay range
This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$25.00/hr - $25.00/hr
Join Our Team as a Front Desk Supervisor
About Us
As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence.
Key Skills/Responsibilities
- Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences.Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
- Operational Oversight: Track logs and reports to ensure all processes are follwed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Financial Responsibilities: tay informed about rates, packages, and promotions, and help maximize room revenue.
- Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates.
- Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively.
- Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
- Technical Skills: Enter, track, and report information in the brand systems.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- High School diploma or equivalent required; college coursework in a related field helpful.
- Previous supervisory experience preferred.
- Must have a valid drivers license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Join us at the Millennium Minneapolis as we undergo an exciting transformation to become a Marriott Premium Brand by early 2025! With 321 rooms and a host of amenities, this historic hotel promises an unforgettable experience. Be a part of this remarkable journey!
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing-
Industries
Hospitality
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