ServiceNow Systems Engineer

Service Now Test Engineer

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume to Jordan at jdobrinsky@apexsystems.com.

Position: Service Now Test Engineer

Clearance Requirement: Candidates must be US citizens able to maintain a Department of Defense Secret level security clearance as a condition and continuation of employment

Location: On-site 5 days a week in Tampa, FL

Estimated Duration: The client approximates that this project may last up to 5 years months. However, there is no guarantee of employment for any length of time.

Pay Rate: 85-100/hr. (paid weekly on W2)

Project Description: Our client, a large government integrator, is looking for a ServiceNow Systems Engineer. In this position, the candidate will need to maintain the development, test, and production ServiceNow environments as well as support ongoing operations and maintenance activities and projects.

Day to Day Responsibilities/Typical Day Look Like:

• As Systems Engineer, responsible for ServiceNow system maintenance, workflow development, bug fixes, enhancements, upgrades and assisting with the technical implementation of the tool.
• Work with CITS Cloud team to implement ServiceNow system solutions and integrations with other systems within a classified environment (e.g. Impact Level 6 (IL6)).
• Assist with implementation and support of ITOM and ITAM applications to include discovery, asset management, service mapping patterns, and event management.
• Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.
• Work with DBAs in support of MariaDB to include installation, optimization, indexing and coding.
• Assist with the configuration and maintenance of ServiceNow Strategic Portfolio Management (SPM) modules with expertise in Agile Development along with Demand, Project, Portfolio, and Resource Management.
• Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.

Selling Points for Candidates:

• Contract is slated to go through 2029-long term work opportunity!

Requirements:

• 5-7+ years of experience with ServiceNow development and administration
• Experience installing and configuring MID Servers with Linux, creating custom SNMP Patterns, Data Policy, etc.
• Experience in ITSM and CMDB at minimum
• Integrations into CMDB
• Secret Clearance with eligibility to get up to a TS/SCI
• Strong administrative and development skills, with hands-on experience in coding and scripting.
• Experience with ServiceNow implementation and configuration.
• ServiceNow Admin Certification and Sec+ is required; ITIL4 certification is a plus.

Nice to have skills:

• ITOM, ITSM, ITAM, and portfolio management
• Linux admin functions
• Maria DB
• Implementation experience
• ITIL 4 CERT

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

• Health
• Dental
• Vision
• Life Insurance; Short Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401k
• Referral Program

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.