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ServiceNow Requirements Engineer

SAIC

Company : SAIC

Location : McLean, VA, 22107

Posted Date : 15 September 2025

Job Details

SAIC is seeking a ServiceNow Requirements Engineer to facilitate the process of collecting and refining customer requirements and performing analysis on business or systems processes to identify improvements. This position will work with a national Intel customer to understand and define needs and develop and recommend solutions.

This position will also be responsible for the following:

  • Interact and communicate with end-users, management, vendors, IT personnel.
  • Processes functional design specs based on user requirements.
  • Possess deep expertise on ServiceNow and COTS applications.
  • Perform configuration, and design functional solutions for specific application and third-party systems.

Qualifications

  • Active TS/SCI with Poly is REQUIRED. The customer will not sponsor.
  • Bachelor's degree or 4 years of related experience.
  • 18+ years of overall related experience.
  • Creating and grooming well defined Epics and Stories for ServiceNow developers.
  • Planning, leading, and facilitating both high level and detailed requirements gathering discussions with the customer, including creation and breakdown of workflows to support requirements implementation.
  • Creating and maintaining requirements documentation.
  • Maintain Requirements Verification Traceability Matrix (RVTM) and support/facilitate system testing and user acceptance efforts as appropriate.
  • Perform light testing against the RVTM as appropriate.

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