Service Manager

Service Manager

Are you a positive, friendly, fun, engaged and open to change and challenge with a sense of urgency?

Are you a team builder, able to help others be successful in their roles?

Are you a strong leader with a genuine passion for hospitality?

Do you have a strong entrepreneurial spirit?

If you answered YES to all of these questions, I want to hear from you!

At Evergreen Restaurant Group/Italian Restaurant Group, a franchisee of Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an employee is to allow your bold personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an awesome experience.

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, food and liquor cost, presentation, customer experience, and professional leadership and direction to employees. Join for the Fun, Stay for the Career!

Not only will you make Outback a great place to work, have fun and make money, but you'll also create opportunities for our Outbackers (what we affectionately call our team members) to grow their careers as well.

Position Details:

• Assist with staffing levels and determining which staff are assigned to each shift.
• Manages all employees to maintain high employment quality standards consistent with the brand including, but not limited to, hiring, development, counseling, promotion, discipline, and termination as appropriate.
• Share the vital responsibility to recruit, interview, and hire employees to staff your restaurant.
• Champion our development paths for all employees so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
• Enforce safety and sanitary practices and maintenance.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards. The operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively participates as a member of the management team.
• Responds to guest comments and seeking the opportunity to build guest count while educating and empowering other employees to act in a similar capacity.
• Sets excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Minimum Requirements:

• One (1) year previous restaurant management experience
• Must be able and willing to work a flexible schedule.
• Minimum age 21 years.

Preferred Requirements:

• One (1) year previous experience in full service (including bar) restaurant management
• Certification in food safety. SERVE safe
• Willingness to relocate within the assigned region.
• Computer skills.

Perks & Benefits that we offer at Outback Steakhouse:

• Meal comp benefits
• PTO (when eligible) to take the time for you!
• Closed Thanksgiving and Christmas Day to spend time with family and friends.
• Health & Wellness benefits
• Medical
• Prescription
• Dental
• Vision
• Company-paid Life Insurance

This restaurant is independently owned and operated by a licensed Franchisee. Any information you provide will be submitted directly to the Franchisee who is solely responsible for making employment decisions for the franchised location.

Work schedule:

• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Supplemental pay:

• Bonus pay

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee discount
• Paid training