Server

Server Position at The Belgrove Resort

Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest.

We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guests experience, and exceptional Beyond Compare service attitude for the position of Server. The successful candidate is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.

The primary responsibilities for the Server will include but are not limited to:

• Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation.
• Takes order and presents check to the cook. Records all sales using the appropriate cash register and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift.
• Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment.
• Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction.
• Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day.
• Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices clean as you go method, and sanitation standards.
• Reports all tips received daily and records them on a tip declaration sheet.
• Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents.
• Assists with room service, bartender, and lounge duties, as necessary.
• Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.
• Has a thorough knowledge of emergency and life safety procedures and follows all key control procedures.
• Always provides the highest quality of service to guests.
• Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines.
• Performs all other duties deemed necessary by management.

Qualifications:

• Must have at least (1) or more years of experience in Hospitality, with a combination of previous Food & Beverage in a Luxury environment preferred.
• Must have flexible night and weekend availability to fulfill this role.
• Requires a thorough knowledge of food and beverage service, as well as luxury core standards.
• Require excellent communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift 30lbs + on a regular and continuous basis.
• Thorough knowledge of Dining service.
• Ability to communicate effectively in the English language. A second language is desirable.