Senior UX Designer - Omni Experience - Walmart+

Senior UX Designer, Omni Experience Walmart+

Omnichannel-focused Senior UX Designer with deep understanding of marketplace-driven product design trends across online and in-store retail ecosystems. Experienced in creating mobile-first e-commerce experiences that drive acquisition and retention through inclusive, high-impact visual storytelling and prototyping.

The Walmart+ Design team creates experiences and designs the website and mobile experiences for millions of customers with the goal of creating awareness and continuous engagement with the Walmart+ membership program. As a part of the Product Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you've been looking for.

This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.

As a Senior UX Designer, you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You'll focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You'll be responsible for creating and championing highly usable experience and bringing the highest level of craft to your work.

You'll sweep us off our feet if you have...

• Keen understanding of omnichannel marketplace trends influencing customer expectations and business outcomes.
• Proven experience leading market-informed design decisions across 23 key initiatives, such as membership onboarding, mobile checkout optimization, and personalized benefits engagement.
• A strategic mindset and a system thinking approach to taking the complex and make it simple.
• You have a strong point of view and are an effective champion for design and inclusive experiences.
• A track record working cross-functionally and shipping successful products.
• Ability to produce great work in short timeframes and adapt to the ever-changing priorities of the business.
• A strong understanding of Design Thinking principles and practices.
• Experience with Design Sprints and Customer Journey Mapping.
• The ability to see problems from various angles and create well-rounded solutions.
• Track record of educating and mentoring designers.
• A self-starter mindset who is well organized and always looking to improve things.

You'll make an impact by:

• Designing mobile-first e-commerce experiences that boost customer engagement and conversion.
• Building and testing interactive prototypes that communicate high-fidelity design intent for omnichannel experiences.
• Applying inclusive design principles to ensure accessibility and universality in digital touchpoints.
• Designing best-in-class product experiences with a focus on craft.
• Partnering with design research to create insightful design solutions.
• Constantly balancing business goals with user needs.
• Rapid prototyping and experimenting in a fast-paced environment.
• Multitasking across different projects and adapting to changing priorities.
• Working with our Design System team to expand the component library.
• Championing the Design Thinking philosophy throughout the business.
• Communicating effectively with kindness and empathy.
• Collaborating seamlessly with cross-functional partners.
• Staying up to date with the latest trends, in and out of retail.

Preferred qualifications:

• Degree in HCI, Information Architecture, Digital Design, or similar and 4+ years of experience in product design.
• A strong portfolio showcasing market-driven product design and mobile-first case studies with measurable business outcomes.
• Excellent written and verbal communication.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions while being inclusive of all people.

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.