Senior Technology Business Systems Consultant

Senior Technology Business Systems Consultant

Wells Fargo is seeking a Senior Technology Business Systems Consultant within Consumer, Small & Business Banking (CSBB). This role is responsible for reading and analyzing detailed design documents, proactively creating test scripts based on documents, testing and learning new technology, and rolling out the new technology.

In this role, you will:

• Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
• Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
• Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
• Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
• Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
• Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
• Coordinate communication and information flow between business and technology teams

Required Qualifications:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of application and/or call routing development experience
• Call center/contact center experience preferred
• Experience navigating software development
• Knowledge of design documents
• Experience working on cloud projects
• Expertise with Microsoft Outlook, Word, and Excel
• Excellent written and verbal communications skills
• Detail-oriented with excellent organizational and time management skills

Job Expectations:

• This position offers a hybrid work schedule.
• Must have the flexibility to work on evenings and weekends as needed.

This position is not eligible for Visa sponsorship.

Posting Locations:

• 2222 W Rose Garden Ln - Phoenix, Arizona 85027
• 1525 W W T Harris Blvd - Charlotte, NC 28262

Required locations listed above.

Salary range is determined by location of the job. May be considered for a discretionary bonus.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.