Senior Systems Engineer-Manufacturing Plant Floor Systems

Senior Systems Engineer

The Senior Systems Engineer is responsible for leading a team of people in deploying and updating software applications used globally in GM's manufacturing plants that build the next generation of transportation. The Senior Deployment Analyst/Senior Systems Engineer will work hands-on building out full-stack application environments based on detailed requirements and system specifications. Deployment activities will include gathering high-level requirements from manufacturing plant(s), updating existing software installations and/or configuring applications to the specific needs for the plant, testing and troubleshooting issues that may arise relating to either the new code or plant configuration.

This role will need to have a strong development background to help with development of new capabilities, process and test automation. This role will also need to identify AI opportunities and implement AI solutions. This role will contribute to security lifecycle maintenance by ensuring that all third-party applications and operating systems are compliant with the GM IT statement of technical direction. This role will also work closely with the development teams and support teams to ensure 100% uptime, reliability, and security.

The team is distributed across Austin, TX, and Warren, MI. We are the group within GM building innovative IT solutions supporting manufacturing, leveraging current and emerging technologies. Our focus includes many different technologies around error proofing, monitoring and control, robotics, and AI. Our work supports GM manufacturing goals to build quality products with zero defects.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we are building a team of people who are passionate about creating safer, better, and more sustainable solutions. This bold vision won't happen overnight, but just as we transformed how the transportation in the last century, we are committed to transforming how we move today and in the future.

Are you a driven professional with fresh ideas, a passion for immersive technologies, and a desire to challenge the way things are traditionally done? Can you build creative, scalable, content-driven solutions that can guide users through complex tasks in multiple areas of the automotive industry? If so, this is your opportunity to work in a team with a truly diverse background that includes error proofing, monitoring and control, AI, Robotics, and where innovation is at the center of everything we do.

If you want a place that challenges you to bring your curiosity, enthusiasm, desire to learn, grow, and succeed every day, to build automotive solutions that are the benchmark for other automotive companies and suppliers, then this is the place for you.

What You'll Do (Responsibilities):

• Manage day to day tasks for a team of deployment resources in order to meet project timeline.
• Work closely with IT infrastructure delivery teams to install and configure virtual servers in plant data centers with minimum supervision.
• Work closely with IT Project Management to ensure launch and deployment activities are tracking for on-time delivery and, escalating any risks as necessary with minimum supervision.
• Identify repeatable deployment actions for automation via scripting or CI/CD pipelines.
• Work closely with in-plant resources to validate application functionality with physical systems.
• Provide analysis and site-specific business configuration required to meet launch and deployment initiatives.
• Coordinate testing with upstream and downstream plant software applications to validate data continuity.
• Investigate IT system integration problems and provide technical input in problem resolution.
• Have knowledge or experience in software development.
• Have knowledge of software monitoring tools for uptime and performance.
• Maintain technical documentation to reflect accurate and current production installations.
• Learn new technical concepts and practices quickly and apply them across multiple types of applications and software.
• Review Pull requests, cross-collaborate with the developers for user stories and test cases.
• Actively engage in development team activities associated with brainstorming new solutions and refining current solutions.
• Drive technical efforts that lead to success in software project delivery.
• Possess technical depth and applied experience in multi-layer solutioning, performance tuning, solution debug, incident triage/remediation, and usability improvement.
• This role will require you to travel to physical plant locations for workshop or deployment activities.
• This role may require you to work during manufacturing plant downtime (weekends, second shift, third shift, holidays).

Your Skills & Abilities (Required Qualifications):

• Bachelor's degree in Computer Science or related field; equivalent work experience will be considered in lieu of a degree
• Databases: Oracle, SQL Server, DB2, PostgreSQL
• Web Application Servers: WebSphere, WebLogic, TomCat, IIS
• Infrastructure: Server Provisioning, Virtual Machines, Networking, Cluster servers
• OS: Linux, UNIX, Windows Server, Cloud technology
• Tools: Team Foundation Server (Azure Dev Ops), IT Service Manager, PowerBI, Jenkins, Chef, GitHub, Fortify, SonarLint/SonarQube, Artifactory, Jira
• Strong .NET/C#
• Strong Python or PowerShell Scripting
• Experience in leading technology teams with strategic and tactical responsibilities
• Experience with Agile teams that have regularly delivered software while practicing code review
• Knowledge in end-to-end applications hosted on Kubernetes with a focus on scalability, high availability, and fault tolerance
• Proven experience diagnosing issues from browser to infrastructure to network to database and all the way back
• Experience in IT Enterprise Security concepts and implementation
• Kepware: configuring IoT Gateway to allow a PLC to talk to an upper-level application through Kepware, importing tags, automatic tag generation

People Skills:

• Excellent verbal and written communication skills and ability to effectively communicate and translate feedback, needs and solutions
• Creative problem-solving skills that deliver elegant solutions to complex issues
• Strong teamwork focus and the ability to foster collaboration within and across teams
• You possess a high degree of business insight, creativity, decision making skills, a drive for results, the ability to negotiate, the ability to develop strong peer relationships, and a strong technical learning capability and focus
• You should be somebody who enjoys working on complex system software, is very customer-centric, understands the big picture and feels strongly not only about building good software but about making that software achieve its goals

What Will Give You A Competitive Edge (Preferred Qualifications):

• Previous Manufacturing experience
• AI and Machine Learning models
• 5+ years' experience integrating applications with industrial PLC or robot (or other automation equipment) in a manufacturing environment
• 5+ years' performing test automation
• Java development experience
• React UI development experience

GM DOES NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)