Senior Robotics and Automation Engineer

Join our dynamic team of over 34,000 members dedicated to serving our communities through our Club Support Center, 235+ clubs, and eight distribution centers. At BJ's Wholesale Club, we foster a collaborative and inclusive workplace where every team member has the opportunity to learn, grow, and express their true selves. Together, we are committed to providing exceptional service and convenience to our members, helping them save on the essential products and services for their families and homes.

The Benefits of Working at BJ's

• BJ's pays weekly
• Eligibility for free BJ's Inner Circle and Supplemental memberships*
• Generous time-off programs to support busy lifestyles*
  • Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Comprehensive benefit plans for your changing needs*
  • Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)

*Eligibility requirements vary by position

**Medical plans vary by location

Who You Are:

• You have extensive experience in supporting and configuring warehouse automation software systems, particularly Swisslog SynQ and related MHE platforms.
• You possess a strong understanding of material handling system (MHE) software, including WES/WCS integration, PLC controls, and real-time decision logic.
• You are skilled in designing, configuring, testing, and maintaining complex MHE software environments within distribution centers.
• You are adept at troubleshooting issues across multiple layers of automation software and hardware integration.
• You excel at collaborating with operations, engineering, IT, and third-party vendors to ensure optimal system performance.
• You demonstrate the ability to own technical systems, drive improvements, and provide thought leadership for automation software solutions.
• You will serve as the Subject Matter Expert (SME) for Swisslog SynQ software within the MHE ecosystem.

Role Overview:

As a Senior Robotics and Automation Engineer, you will take charge of the design, configuration, and testing of the MHE software platform across BJ's automated distribution centers. This role requires providing technical expertise for MHE software, including its integration with WMS and PLC-controlled equipment. You will ensure high system availability, efficient error handling, and seamless automation throughout the fulfillment network. Close collaboration with MHE vendors, internal IT, engineering, and operations teams will be essential to drive the long-term reliability and scalability of MHE software platforms.

Key Responsibilities:

• Design and configure MHE software workflows, material routing logic, task orchestration rules, and exception handling protocols.
• Collaborate with WMS and controls teams to ensure seamless end-to-end automation flow and data alignment.
• Act as the SME for MHE software platform configuration, change control, versioning, and real-time performance monitoring.
• Troubleshoot MHE software issues related to logic faults, data mismatches, communication drops, and throughput delays.
• Lead or participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and go-live validation for automation projects.
• Maintain and enhance interface communication between MHE software and upstream/downstream systems including WMS and PLCs.
• Partner with MHE vendors to identify software patches, configuration tuning opportunities, and version upgrade requirements.
• Define system KPIs and develop dashboards or tools to monitor automation performance and responsiveness.
• Contribute to documentation for integration specifications, error recovery procedures, and software configuration standards.
• Support user training, escalation resolution, and post-go-live system stabilization activities.

Requirements:

• Bachelor's degree in engineering, Computer Science, Automation, or a related technical field.
• 3+ years of experience with Swisslog SynQ or comparable warehouse automation software systems.
• Hands-on experience configuring, testing, and supporting MHE platforms within high-volume distribution centers.
• Familiarity with WES/WCS systems, PLC/SCADA, and integration with WMS platforms (e.g., Blue Yonder).
• Experience analyzing system logs, executing root cause analysis, and implementing performance improvements.
• Understanding of automation network protocols (OPC UA, TCP/IP) and controls layer communication.
• Agile delivery experience and familiarity with ticketing systems such as Jira or ServiceNow is a plus.
• Strong organizational skills, attention to detail, and effective time management in 24/7 operations.

Leadership Competencies:

• Strategic thinker with a technical mindset, bringing value to automation initiatives across the network.
• Operates as a technical influencer and SME, collaborating across Engineering, IT, and Operations teams.
• Clear communicator with the ability to resolve complex system issues and guide teams through escalation.
• Creates, documents, and continuously improves best practices for warehouse automation software platforms.
• Serves as a key contributor to system reliability, automation scalability, and technology innovation at BJ's.

This is a hybrid role with in-office days at BJ's Club Support Center in Marlborough, MA from Tuesday through Thursday and remote work on Monday and Friday.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. The pay range for this position starts at $125,500.00, with actual salaries varying based on factors such as location, education, experience, and qualifications.