Senior Product Designer, Enterprise AI

Overview

Scale AI is building AI-powered applications and enterprise-grade platforms. Scale GP (Scale Generative AI Platform) provides APIs for knowledge retrieval, inference, evaluation, and more. We are seeking a pragmatic, ownership-driven Product Designer to help develop AI-powered applications that redefine enterprise workflows and push the boundaries of interactive AI. This role is suited to someone who thrives in a fast-paced environment, has a strong sense of ownership, and has experience building complex, technical products from zero to one in startup or scale-up contexts.

At Scale, you will work on a mix of cutting-edge customer-facing AI applications and internal SaaS products. Our design team has contributed to projects like TIME magazine’s AI experiences, and you will contribute to Scale\'s GenAI Platform (SGP), a system that enables businesses to build and deploy AI agents at scale. You will help create enterprise-grade solutions for Fortune 500 companies and refine our core product platform for generative AI development.

Responsibilities

• Design and refine user experiences for AI-powered applications used by major enterprise customers, including high-profile media and Fortune 500 companies.
• Lead end-to-end design efforts for Scale's GenAI Platform, ensuring complex AI workflows are approachable and intuitive.
• Collaborate cross-functionally with product managers, engineers (ML, backend, and frontend), and other stakeholders to define requirements and translate them into compelling user flows, wireframes, and polished UI designs.
• Conduct user research and gather feedback to validate design assumptions, iterate rapidly, and deliver data-informed solutions for both technical and non-technical audiences.
• Prototype new ideas quickly, testing and validating hypotheses around AI-driven user experiences.
• Own the entire design process for projects from concept to final implementation, maintaining a high bar for quality, usability, and visual polish.
• Contribute to our design system , ensuring a consistent design language across all products while evolving it to meet complex AI and enterprise use cases.

Qualifications

• 4+ years of experience designing products in fast-paced, tech-forward environments, ideally with some zero-to-one startup or scale-up experience.
• A portfolio showcasing ownership of end-to-end product design, especially in building complex, technical, or AI-powered products.
• Experience designing for highly technical audiences , such as developers, data scientists, or ML engineers, with a strong interest in AI.
• A pragmatic approach to design, balancing user empathy, technical constraints, and business objectives to ship impactful products quickly.
• Familiarity with design tools (Figma, Sketch, etc.) and the ability to create prototypes at varying levels of fidelity.
• Excellent communication skills , with the ability to present complex design concepts to stakeholders at all levels.
• A strong sense of ownership and autonomy and a willingness to be scrappy when needed.

Compensation and Benefits

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The base salary range for this position in San Francisco, New York, and Seattle is $180,000 — $225,000 USD . Your recruiter can share the specific salary range for your location during the hiring process and confirm equity eligibility. Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additional benefits such as a commuter stipend may apply.

About Us

At Scale, our mission is to develop reliable AI systems for the world\'s most important decisions. Our products provide high-quality data and full-stack technologies that power leading models, helping enterprises and governments build, deploy, and oversee AI applications with real impact. We work with organizations including Meta, Cisco, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies. We are expanding our team to accelerate AI development.

We are an inclusive, equal opportunity workplace. We prohibit discrimination and provide equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or veteran status. We provide reasonable accommodations in the recruitment process and throughout employment as needed. For more information on pay transparency and your rights, please refer to the Know Your Rights poster and Pay Transparency provisions as applicable.

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