Senior Platform Engineer

The Senior Platform Engineer role is responsible for designing, building, problem-solving, troubleshooting, and maintaining platforms within the current technology environment. The role involves analyzing complex technical problems, developing appropriate solutions to maintain the overall integrity of the platform, including operating systems, hardware and software infrastructure that are critical to the company's user populace and application environments. They collaborate with other IT professionals such as Application, Architect, and Database Engineers to ensure that all components of the platform are working efficiently, securely, and resiliently. The Senior Platform Engineer uses their extensive knowledge of both traditional and modern platforms to ensure high performance and reliability of the company's infrastructure, including both cloud and on-premises systems, in support of DevOps efforts and general business and IT objectives.

• Maintain the platform hardware, software, and network requirements in alignment with business needs and organizational standards defined

• Monitor system performance and troubleshoot issues as they arise to continuously improve platforms in alignment with application goals

• Manage and configure DevOps tools (such as API Gateway, Terraform) to support processes as per organizational needs

• Collaborate with DevOps engineering and production team to update, troubleshoot and maintain platforms and environments to bring new features and services into production

• Identify, prioritize, implement and maintain automated and orchestrated fulfillment mechanisms to optimize delivery of key platform services

• Coordinate the tasks of other teams that work within the target platform to ensure smooth operations

• Identify and mitigate security threats to comply with a strict security compliance

• Develop and implement security and resiliency policies, standards, and procedures to protect the infrastructure and ensure compliance with regulations

• Produce high-level design documentation where required

• Conduct technical research regarding user requests for new/modified systems or problem resolution

• Manage vendor relationships and discussions related to design docs, platform changes, and other modifications, as needed

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Minimum Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment (without needing sponsorship for employment work visa status now or in the future.)

Education

• Required
  
  • Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 7 years of experience in the role of Platform Engineer or related position

Skills and Experience

• Required
  
  • 4-6+ years of experience in platform engineering and infrastructure components in Windows Server, Active Directory, VMWare, DNS, DHCP, and Group Policy
  • Experience in automated interaction with physical infrastructure
  • Experience in managing and maintaining cloud-based environments such as AWS, GCP, or Azure
  • Experience with monitoring and log management tools such as Nagios, Splunk, and ELK
  • Experience in developing and implementing backup and disaster recovery strategies
  • Excellent scripting experience in languages such as Python, PowerShell, and Bash
  • Experience with Infrastructure as Code (IaC) and configuration management tools such as Ansible, Chef, and Terraform

Technical Skills

• Programming Languages
• Cloud Technologies & Platforms
• Continuous Integration and Continuous Deployment (CI/CD)
• DevOps Methodology
• Software Packaging and Deployment Procedures
• Operating Systems
• Network Operations, Configuration, & Services
• Containerization
• Monitoring and Logging
• Integration Technology
• Advanced PowerShell Proficiency: Demonstrated expertise in developing custom scripts and modules from scratch, integrating with platforms such as VMWare and Active Directory, troubleshooting peer-developed scripts, and managing version control via GitHub.
• Tanium Automation: Hands-on experience with Tanium automation through both the console and API interfaces
• ServiceNow Integration: Ability to automate ServiceNow workflows with direct API calls and Terraform
• File Share Administration: Skilled in managing file shares across Azure Files, Azure File Sync (AFS), and Distributed File System (DFS), in addition to traditional on-premises SMB environments
• Monitoring: System monitoring experience, automation with monitoring tools, preferably Zabbix
• Software Deployment: Proficient in scripting installation packages with a preference using Tanium
• Security Information and Event Management (SIEM): Ability to use SIEM tools for log analysis and security monitoring, preferably in Sumo Logic
• Collaboration Tools: Familiarity with SharePoint for document management and team collaboration
• Agile Task management: Experience using JIRA for tracking tasks, user stories, and project progress
• Vaulting technology interactions such as CyberArk