Senior Operations Administrative Assistant

Job Purpose and Impact

The Senior Operations Administrative Assistant will support the department operations with various daily tasks and special projects centering on content management, reporting, purchase orders, invoicing and confidential information processing. In this role, you will serve as a central hub of information for your department and execute multiple complex tasks necessary and make the operations function smoothly.

Key Accountabilities

• Serve as the central point of contact for the gathering and processing of information and format information to enable ease of use by department members in making business decisions.
• Work with managers and leaders to assist with the process of submitting payroll weekly. 
• Provide onboarding support of new employees and training on the software used in the department.
• Perform customer experience related tasks to ensure a positive experience.
• Coordinate between Salt facilities sharing best practices and become a SME in one or more systems that supports our front-line Supervisors.
• Support our management staff with the administration of operations systems: SAP (SAP, Mii, Fiori, 4 Kites, etc.), SharePoint Document Control System, Power Bl reporting, HR (support tickets, UKG time management, ADP payroll, employee scheduling), IT ticket system, EHS (Enablon safety tracking, Avetta contractor management), MyPPM project management system, Training content systems (NourishingU and Degreed), Production control system data software/reporting (OSI Pl Vision, RTDuet).
• Perform general administrative support for the department including meeting scheduling, facilitation and logistics, expense management and general routine items.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

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Qualifications

Minimum Qualifications

• Minimum of 4 years of related work experience 
• Experience with MS office applications 
• Basic understanding of accounting principles to complete financial paperwork

Preferred Qualifications

• Experience creating reports using business intelligence tools
• Experience maintaining and updating content management systems