Senior Manager, Fixture Design

Senior Manager, Fixture Design

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: The Senior Manager, Fixture Design will utilize retail industry knowledge, corporate and field input to lead the design of store fixtures to support new store openings along with capital and expense projects in existing stores, collaborating extensively with vendors. They are responsible for ensuring that every new fixture design is delivered accurately, timely, and on budget, and meets all business and technical requirements including cost, durability, structural integrity, ease of assembly, ease of maintenance, form, fit, function and appearance. This position manages a team of managers, engineers and project leads. The base salary range for this role is $108,800 - $165,950. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions:

• Fixture Design
• Lead a team of managers, engineers and project leads, in the design of store fixtures.
• Ensure that new designs are accurate, timely, and on budget, and meet all business and technical requirements (e.g., cost, durability, structural integrity, ease of assembly, ease of maintenance, form, fit, function and appearance).
• Review all designs for conformance to standards throughout the design, development, testing and rollout cycle. Escalate variances. Conduct post-installation follow-up visits to stores to monitor the performance of fixtures during customer and associate use.
• Prepare and present clear, fact-based presentations to illustrate findings to senior management audiences and gain credibility based on recommendations.
• Maintain a well-organized design review area and coordinate executive signoff.
• Maintain accurate comprehensive records and prototype blocks for all store fixtures.
• Project Management
• Ensure that all projects are managed using standardized plans, timelines, issue trackers and meeting recaps, following documented roles and responsibilities, within agreed upon budgets and deadlines.
• Minimize delays via weekly and ad hoc vendor meetings anchored to detailed project timelines, to track progress and react quickly to resolve concerns.
• Provide supervisor and business partners with an accurate comprehensive weekly tracking report of fixture design project status covering all vendors and programs.
• Proactively communicate to supervisor and partners any variances to project plan. Engage vendors to mitigate risk to timeline and get project back on track.
• Vendor Management
• Serve as primary point of contact for vendors, and the escalation point of contact for corporate and field business partners, regarding fixture designs on all programs.
• Maintain frequent communication with vendors to monitor and drive improvement as needed throughout the design, development, testing, validation and rollout process.
• Support the costing and vendor selection for new prototype fixtures. Work with Strategic Sourcing on Requests for Proposals and Statements of Work.
• Competencies
• Building Effective Teams
• Ensures Accountability & Execution
• Develops Talent
• Manages Conflict
• Collaboration
• Communicates Effectively
• Leads by Example
• Plans, Aligns & Prioritizes

Qualifications and Special Skills Required:

• Minimum 7+ years leadership experience, preferably in a retail setting
• Four-year college degree preferably in Design, Engineering or Business
• Exceptional track record managing complex projects. PMP Certification desirable
• Expertise designing, testing, optimizing and implementing customer-facing systems, structures and components that are cost-effective, high quality, durable and functional, with elevated aesthetics, fit and finish
• Proven ability to drive performance improvement, operational efficiency and cost savings
• Advanced skills in Excel, PowerPoint, Teams and OneDrive required
• Ability to communicate complex findings clearly and succinctly, both verbally and written
• High comfort level working in ambiguous, rapidly changing environments
• Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
• Superior analytical skills, including mathematical, spatial and problem solving

Physical Requirements/ADA:

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position. Requires occasional travel by plane to visit stores and vendors, including overseas. This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities:

• Fixture Design Manager
• Fixture Engineer Lead
• Project Lead
• Contractor

Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.