Senior Manager, Design AI

Senior Manager Of Design

GEICO is looking for an accomplished, customer obsessed and results oriented Senior Manager of Design to lead our AI UX/UI Design Team. The ideal candidate will be comfortable working with a variety of business partners and delivering outcomes. The selected candidate will lead a team of designers and will be responsible for building and growing a team of designers as well as the product experience. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.

This position is a hybrid role that requires to be on-site 3 days a week at one of the following locations: Chevy Chase, MD; New York City, NY; Palo Alto, CA; Seattle, WA; Chicago, IL.

Job Responsibilities:

• Collaborates with product, engineering, and business teams to uncover customer and business needs. Translates needs into digital experiences.
• Translates complex ideas into understandable concepts that evolve and enhance the product experience.
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition.
• Advocates for the customer through human-centered design methods, including discovery, research sessions, and user testing.
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs.
• Drives end-to-end product design by framing problems, designing insights, and designing new methodologies/practices to serve customer needs.
• Creates process and user flows, wireframes, journey maps, and interaction models.
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.
• Teaches, mentors and guides designers.
• Prepares and manages department business plans, staffing projections and budgets.

Basic Qualifications:

• 10+ years of experience with User Experience design
• 5+ years leading and mentoring design teams

Preferred Qualifications:

• Experience working with Generative AI and Agentic systems
• Strong visual and UI design skills
• Experience in providing creative direction
• Experience designing for cross channel experiences
• Strong communication and storytelling skills
• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams

Annual Salary: $140,425.00 - $229,600.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.